Senior Complaint Resolution Specialist - Financial Services
Flagstar
Flagstar Bank is seeking a Complaint Resolution Consultant to manage the bank’s highest-level escalated matters, supporting clients with complex issues across accounts, products, platforms, and experiences. The role serves as the final escalation point, handling inquiries from regulatory bodies, congressional offices, BBB, Executive Leadership, and social media, while driving policy and process improvements to enhance loyalty and trust. #J-18808-Ljbffr Flagstar
Vacancy posted 1 day ago
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