Automation Support Service Engineer

Job Description

Job Description

At H 2 O, we simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts.

H 2 O Innovation is seeking an Automation Support Service Engineer to join our team . In this role, you will support the design, programming, testing, and deployment of automation solutions for water and wastewater treatment systems. Working closely with project teams, clients, and field personnel, you will help ensure our PLC and HMI systems operate efficiently and reliably throughout the project lifecycle. This position combines technical problem-solving, system commissioning, and customer support, offering the opportunity to work on a variety of projects.

The Benefits

Overall remuneration including:

• Profit sharing bonus program
• Group Insurance plan including dental, vision & telemedicine;
• 401K plan with employer's contribution;
• Three (3) weeks of paid vacation per year;
• Twelve (12) paid wellness days per year.
• Flexible working hours & hybrid working;

The Day-to-Day

• Program PLCs (Programmable Logic Controllers) and user graphic interfaces (HMI);
• Participate in analyzing user needs and developing programming plans;
• Conduct testing and market deployment of programmed installations at our clients' sites;
• Assist our sales team in developing costing for bids and service contracts involving automation work
• Perform upgrades and troubleshoot automated systems as needed.
• Traveling to customer sites to provide onsite support 25% of the time

The Skills We Are Looking for

• 3-5 years of experience in a similar role;
• Proficiency in PLC programming software;
• Ability to write clear technical documents;
• The ability to diagnose and resolve problems;
• Thorough understanding of hardware and software upgrade methods for automated systems;
• Communication skills;
• Competence in planning and executing comprehensive system tests.

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