Quality Specialist

Quality Specialist

At U.S. Boiler Company, we are proud to offer residential and commercial heating products that have been designed, engineered, and manufactured domestically. Headquartered in Lancaster, PA, our facilities employ nearly 300 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. U.S. Boiler Company is a subsidiary of Burnham Holdings, Inc.

We are seeking a Quality Specialist to join our team! This position inspects products at various stages of the production process to ensure quality and reliability.

This is a full-time position located in Lancaster, PA. Hours are Monday through Friday 5am - 1:30pm. Occasional mandatory overtime.

Inspects products at various stages of production processes and works with assemblers on assembly lines to ensure quality and reliability. Helps drive process control by engaging with assemblers and operators. Records accurate results of inspections and audits. Controls nonconforming products to prevent inadvertent use that can reach our customers. Performs accurate computer transactions of nonconforming material to ensure financials and inventory levels are accurate.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Embraces and models our Core Values through actions and decision-making.
• Reads & interprets engineering drawings, schematic diagrams, and bills of material.
• Reads & understands assembly work instructions and inspection templates.
• Able to use various measuring equipment (calipers, bore gages, thread gages, etc.)
• Inspects boilers, sub-assemblies, kitted cartons, machine castings, and other components using the media noted above.
• Quarantines nonconforming product and writes nonconformance reports (NCRs). Processes nonconforming material per supervisor's requests.
• Communicates well (verbally and in writing) with others within the QA team as well as those in other processes. This includes communicating any findings found during inspections.
• Investigates and contains issues when nonconforming product is found. Helps ensure no nonconforming product reaches our customer.
• Assists with testing components and/or completed boilers.
• Assists with programming of controls.
• Assists in Material Returns department as directed by Supervisor.
• Cross trains for other QA duties as needed for department efficiency, and under Supervisor direction.
• Uses a computer or tablet to perform inspections and record results, as well as write NCRs.

Secondary skills

• Lean and process improvement initiatives a plus
• Material Return and ASME experience and/or boiler experience a plus

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Organizational support – Follows policies and procedures; completes administrative tasks correctly; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Time Management- Uses company time wisely and efficiently. Completes tasks on time without wasting time or resources; is organized to be able to complete many different tasks in a workday; meets productivity standards; strives to increase productivity; works efficiently.
• Good Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions; provides solutions. Asks questions or asks for training when uncertain how to perform a task or duty.
• Trustworthy- Is able to work and complete tasks without constant direct oversight.
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Communication – Is clear & understood when communicating, either verbally or in writing; can communicate quality issues to Engineering or other departments in a way that helps identify problems; has good grammar and spelling.
• Team Player/ Positive Attitude- works well as part of a team; looks to help others as time allows. Brings a positive, "can do" attitude that collaborates with other process areas.
• Safety & Security – Observes safety & security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Properly wears any required PPE in work areas.
• Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings & appointments on time. Gives a proper amount of notice when requesting time off.
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or General Education Degree (GED); and 2+ years of quality inspection experience preferred.
• ASME experience and/or boiler experience a plus

Mathematical skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to learn other mathematical functions, as needed, to perform other duties.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of database software; manufacturing software and word processing software. Basic Microsoft Word & Excel knowledge.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds and occasionally life and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision and ability to differentiate colors.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The employee is occasionally exposed to high, precarious places, toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

We offer a comprehensive benefits package including, but not limited to:

• Medical, dental, and vision coverage available on the 1st of the next month from your date of hire
• 401(k) plan
• Bi-Weekly pay
• 12 paid holidays
• Vacation time
• 75% tuition reimbursement