Fire and EMS Education Specialist I

Job Description

Job Description

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking a Fire and EMS Education Specialist I for our Risk Control and Education Department who will deliver and/or provide the coordination of VFIS training for 8 to 12 states, including managing the content and delivery of training programs, use of instructors to deliver classes to customers and scheduling of instructors.

This position may be onsite at our Leader Heights, York, PA office. Remote opportunities exist if candidate is near a major airport - Denver, Chicago or Atlanta.

Key Responsibilities

• Instruct Emergency Vehicle Driver Training Course and related field safety programs. 
• Participate in local and state training as required.
• Deliver and/or provide the coordination of VFIS training for 8 to 12 states, including managing the content and delivery of training programs, use of instructors to deliver classes to customers and scheduling of instructors.
• Assists the Director in supervising the field instructional staff.
• As directed, manage, coordinate, research and develop new programs to meet emerging emergency service needs using VFIS/ESECG associates and carefully selected independent contractors to do the development work.
• Manage more than one specialized project/activity of VFIS, e.g. State CEU adoption, Regional Director service delivery coordination, special emphasis program development and management.
• Report all personal travel expenses as required. 
• Other duties as required by management.

What We’re Looking For

• Bachelor’s Degree or equivalent education and experience
• Previous supervisory experience in emergency service organizations
• Ten years of experience as an active member or consultant to emergency service organizations
• Active membership in national emergency service associations 
• Solid presentation skills
• Ability to coach and motivate other people
• Ability to work with VFIS associates and carefully selected independent contractors to do the development work.
• Ability to identify emerging trends in emergency services 
• Strong desire to succeed
• Mechanical ability is required to understand and describe Emergency Service Vehicle operation. 
• Analytical ability is required to gather and compile statistical reports.
• Strong verbal communication and presentation skills needed to instruct members of ESOs.
• Ability to use discretion and independent judgment to carry out duties on behalf of Risk Control and Education.
• Ability to perform the job with little or no supervision and display initiative in problem solving. 
• Strong Interpersonal skills required to interact and influence a wide variety of personality types. 
• Ability to work with diverse team
• Willingness to travel up to 50% of the time or more, often on weekends

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 8