Cashier

Job Description

Job Description

Description:

Summary of Job Function

We’re looking for Team Members to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests with the best experience possible. Must follow Popeyes Service Basics: smile, make eye contact, greet the guest, repeat the order, and thank the guest. Must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow and explore your career potential.

Essential Responsibilities

Develop Servant Leaders
Puts your guest and restaurant first – not yourself

• Shows compassion, care and concern towards other team members and guest
• Creates a great experience by serving the guest well
• Holds self accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture of Popeyes
• Maintains regular and consistent attendance and punctuality

Create Memorable Experiences
Creates a service experience so good our guest can’t wait to come back to Popeyes

• Greet guests to make them feel comfortable and welcome
• Take guests’ food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean
• Act with integrity, honesty and knowledge that promotes the culture of Popeyes

Position Requirements

• Report to work on time.
• Adhere to safety procedures.
• Delight our Guests by providing a pleasurable dining experience.
• Greet customers and welcome them back.
• Take customers' orders.
• Deliver hot or cold food to customers.
• Take coupons and enter correctly.
• Dispense correct change.
• Take money in the form of cash or credit card.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Change receipt paper as needed.
• Resolve amount discrepancies.
• Bag items carefully.
• Clean up checkout area with damp cloth and disinfectant.
• Follow sanitation guidelines.
• Practice cost-cutting measures.
• Pitch in and work as part of a team
• Practice key Cashier skills and responsibilities.
• Perform opening procedures.
• Perform ongoing duties.
• Perform operating procedures.
• Follow proper Guest service techniques.
• Follow additional key tips.
• Handle Guest relations issues and inform a manager.
• Train and guide other Cashiers as requested by your manager.
• Perform other tasks as assigned by your manager.
• Perform closing procedures.
• Must be able to frequently lift 35 pounds and occasionally lift up to 50 pounds.
• Depart from work.