General Manager of Community Operations

General Manager of Community Operations

HOAMCO, a homeowner association management company, is seeking a General Manager of Community Operations for one of our communities in the Flagstaff, AZ area. Under the general supervision of the Vice President of Client Services, the General Manager of Community Operations is responsible for overseeing the performance of the personnel and the maintenance of physical property of the Association, ensuring compliance with established community and Board policies and procedures.

The General Manager of Community Operations is tasked with managing the community, working in conjunction with the community Board of Directors, and actively supporting the community's values, vision and philosophies. The General Manager of Community Operations is expected to exhibit a leadership style that ensures residents' needs are met with the highest level of satisfaction. The General Manager of Community Operations supervises all on-site staff and all facets of on-site maintenance and performs other duties as assigned to support the overall success and well-being of the community.

Qualifications:

• Associate's degree or equivalent experience
• CMCA certification or higher management designation preferred
• Minimum of 4 years of experience as a Community Association Manager preferred, or other management experience
• Effective and timely communication skills
• Strong administrative and computer skills
• Experience with buildings and facilities maintenance

Essential Job Functions:

• Manage community according to governing docs, management agreement and contracts.
• Proactive, clear communication with BOD, vendors, and internal team.
• Financial acumen and competency preparing budgets (will train, don't let this intimidate you), timely payments, and monthly financials.
• Follow internal processes for timely and accurate completion.
• Attend and conduct meetings in person or virtually.
• Regular property visits for inspections, meetings, and project oversight.
• Perform administrative duties as needed.
• Stay current with best industry practices, as well as all current applicable laws and educate boards on same.
• Additional duties as assigned.

What We Offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we're still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.