(PT) Cashier
Honest Weight Food Co-op
Cashier
Honest Weight Food Co-op Temporary - Part Time, Front End Cashier
Overview: To check out customers' product selections in a prompt, accurate, and courteous manner, while providing friendly customer service and being attentive to our customers' inquiries, requests and needs.
Status: Part Time / Temporary, $17.00/hour, various shifts, 10-15 hours weekly, evenings and weekends required
Supervisor: Front End Manager
Job Responsibilities:
- Customer/ Member Service:
- Greet Customers and make eye contact.
- Inquire about their membership status
- Knowledgeable of HWFC Front End policies
- Answer customers' questions and refer unanswerable questions or concerns to a Front-End Manager
- Serve each customer as efficiently as possible. If a problem arises, call for assistance
- Always offer to bag/box customers' orders and then bag if offer is accepted
- If a customer requires assistance with their order, contact a courtesy clerk or call a FE Manager on duty
- Cashiering:
- Inform a FE Manager, or keep written verification of any price/scanning/PLU discrepancies
- Follow all Front End policies and procedures for cash handling, electronic tenders, and check approval
- Maintain a clean and organized work station. Wipe up spills/leaks promptly and keep conveyer belt clean for future customers
- Open and cash out registers following all established procedures. Bring any discrepancies to the FE Floor Manager's attention
- Alert a FE Floor Manager to potential shoplifters, disorderly or disruptive customers, and other emergencies
- Attend cashiers' meetings and read/initial any information that may be posted
- Additional Tasks/ Supplemental Duties:
- Distribute bags to the registers
- Refill register supplies including tokens, utensils, rubber bands, and coffee/juice cards
- Keep register end-caps and magazine racks clean and organized
Position Requirements - Qualifications:
- At least 6 months experience in retail customer service
- Demonstrated excellence in delivering customer service
- Demonstrated ability to perform basic mathematical functions including addition, subtraction, multiplication, division, and percentages
- Accuracy and attention to detail
- Ability to handle multiple tasks calmly, pleasantly and politely
- Flexibility in scheduling, including willingness to exchange shifts with co-workers, willingness to cover additional shifts if needed, and willingness to alter work schedule to meet changing needs of the department
- Ability to work standing up for an 8 hour shift
- Ability to occasionally lift 50 pounds safely
- Familiarity with natural foods
$16 - $22.3 per hour
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