Program Support Specialist

Title: Program Support Specialist

Location: Washington, DC 20005

Salary: $95,000

Required Skills & Experience

• Active CBP Public Trust

• 3+ years of experience in administrative, office support, and operational support.

• Proficiency with Microsoft Word, Excel, Powerpoint, Outlook, and basic office equipment

Job Description

Insight Global is looking for a detail-oriented and organized Program Support Specialist to provide administrative, operational, and analytical support to a federal law enforcement client. You will be managing information, coordinating activities, supporting teams, and ensuring day-to-day operations run efficiently in a fast-paced environment.

Day to Day Responsibilities:

• Independently coordinate administrative, operational, and business support assignments for government teams, projects, and leadership

• Manage document and data workflows, including electronic files, records, internal trackers, audit materials, and supporting documentation

• Develop and maintain reports, presentations, written materials, charts, tables, dashboards, and data visualizations

• Compile, validate, analyze, and summarize information to support program decisions and ad hoc leadership requests

• Conduct open-source research and translate findings into clear, concise, and actionable work products

• Coordinate executive and meeting support, including calendars, agendas, minutes, action items, travel arrangements, and briefing materials

• Administer SharePoint content, lists, libraries, and basic workflows and assist users with navigation, document retrieval, and information organization

• Support office operations and logistics, including inventory, supplies, equipment, and government-furnished property tracking

• Support onboarding, offboarding, personnel documentation, workforce tracking, and other human resources activities

• Coordinate with government team leads, program managers, supervisors, and leadership to clarify requirements and monitor deadlines

• Identify risks, data gaps, process issues, and opportunities to improve administrative efficiency and work-product quality

• Review work for completeness, accuracy, clarity, consistency, and compliance with established client standards

• Support special projects, high-priority initiatives, and temporary increases in workload as assigned