IT Asset & Deployment Technician

Kforce is seeking an onsite deployment & asset logistics Technician to support a large-scale device refresh initiative for 2,000+ laptops. This is a hands-on technical support for receiving, validating, preparing, and deploying legacy Windows 10 laptops upgraded to Windows 11. The ideal candidate is highly organized, detail-oriented, and comfortable working in a high-volume, process-driven environment. Key Responsibilities: Device Receiving & Intake:

• Receive, inventory, and stage 2,000+ legacy Windows 10 laptops
• Verify equipment condition and completeness upon receipt
• Perform initial equipment validation to confirm hardware functionality
• Clean and physically prepare devices for reimaging and redeployment

• Accurately track and log all devices using asset management or tracking systems
• Maintain detailed records including serial numbers, asset tags, device status, and deployment readiness
• Ensure chain-of-custody and data accuracy throughout the lifecycle process

• Reimage legacy Windows 10 laptops to Windows 11 following standardized build and deployment procedures
• Validate successful imaging, OS configuration, and basic system functionality post-build
• Troubleshoot and escalate imaging or hardware issues as needed

• Package laptops securely for shipment in accordance with shipping and handling standards
• Generate and apply shipping labels and documentation
• Coordinate outbound shipments to end users or deployment locations

• Ensure devices are deployment-ready, properly documented, and shipped on schedule
• Adhere to deployment timelines and volume targets
• 1-3+ years of hands-on IT support, device deployment, or IT asset logistics experience desired
• Experience imaging and deploying Windows laptops (Windows 10 and Windows 11)
• Familiarity with device imaging tools (e.g., InTune, Autopilot, or similar)
• Strong attention to detail and accuracy in inventory tracking and documentation
• Comfortable working with high device volumes in a warehouse or staging environment
• Ability to lift, move, and handle boxed IT equipment as required (<10lbs)

• Experience supporting enterprise-scale hardware refresh or migration projects
• Familiarity with ITSM or asset management systems
• Understanding of basic hardware troubleshooting (laptops, peripherals, docks)
• Strong organizational and time-management skills

• Hands-on, logistics- and staging-based role (not remote)
• Fast-paced, deadline-driven environment with repetitive tasks
• Collaboration with IT deployment teams, asset management, and logistics partners