Cafe General Manager

Cafe General Manager – Philadelphia, PA

Join a mission-driven hospitality group committed to redefining everyday food service through exceptional coffee, culinary experiences, and genuine community connections. This is your chance to lead at one of the area’s most vibrant café locations, where you’ll foster a positive, people-first culture while making a lasting impact on both guests and team members.

Cafe General Manager Benefits & Compensation

• Competitive base salary ($70,000–$85,000)
• 15 days paid annual leave , plus company holidays and sick time
• Medical, dental, and vision insurance with multiple plan options
• Commuter benefits and parental leave
• Exclusive access to free coffee, matcha, and more
• Supportive, inclusive environment with regular team outings and ongoing professional development

Cafe General Manager Requirements & Qualifications

• 4+ years of experience managing and leading single-store unit operations in hospitality or food & beverage
• Ability to work full-time (45 hours/week), including at least 2 peak days (typically Friday–Sunday)
• Proven ability to build, train, and motivate high-performing teams
• Experience with inventory management, labor scheduling, and POS systems
• Strong interpersonal and communication skills
• Knowledge of food safety standards and compliance

Cafe General Manager Preferred Background & Skills

• Specialty coffee or café environment experience
• Familiarity with labor management and back-of-house reporting tools
• Passion for customer service and product quality

Cafe General Manager Day-to-Day Responsibilities

• Lead, train, and develop a motivated team to deliver outstanding service
• Create, publish, and manage staff schedules and payroll coordination
• Oversee inventory management, vendor relations, and ordering
• Maintain exceptional standards of cleanliness, safety, and compliance
• Ensure high product quality, consistency, and technical accuracy in beverage and food preparation
• Address guest concerns with empathy and professionalism, gathering feedback to improve service
• Drive team engagement and foster strong ties within the local community
• Monitor financial performance, grow sales, and champion creative initiatives

If you are a dedicated leader ready to shape a meaningful, community-focused café experience, we encourage you to apply.