PARTS COUNTER

As a Parts Counter Associate, you are responsible for assisting guests primarily through the shop, on the phone, or online. You’ll provide exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates, and communicating with our internal team, external vendors, and guests in a friendly, professional, and efficient manner.This role is a great entry point to for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.What You’ll Do:Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product lineNotify Parts Manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside sources and submit emergency order if necessaryNotify Service Advisor when special order parts are receivedFollow-up on back-ordered partsOn a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked upAssist outside sales representatives with their ordersEnsure all internal requests for parts are billed on service repair orderMaintain organized records of repair orders, invoices, insurance estimates and special-order partsAssist Parts Manager in maintaining a lost sales tracking program.What You’ll Need:Previous parts retail sales experienceA valid driver’s license and acceptable driving recordExcellent follow-up skills, frequently communicating inventory and availability of partsA professional appearance and work ethicExcellent organizational skillsAbility to multi-task in a fast-paced environmentWhat We Offer:Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.Enjoy Complimentary Group Life Insurance for Added Peace of Mind.Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.Shop and Save with our generous discounts on Sales, Service, and Parts at Any Platinum Location.Secure Your Future - Build Wealth with a 401kSmart Savings, Smart Choices – Flexible Spending Account - Save on Taxes for Qualified Expenses #J-18808-Ljbffr Priority Dispatch Corp.