Service Technician

Job Description

Job Description

Job Summary: At Natchez Ford , our Service Technicians are the backbone of our customer satisfaction and service excellence. As a technician on our team, you won’t just be turning wrenches — you’ll be solving problems, ensuring safety, and helping customers get back on the road with confidence. We're looking for a skilled and motivated Service Technician to join our growing team. In this role, you’ll be responsible for diagnosing, maintaining, and repairing customer vehicles with efficiency and care. We're seeking someone who is dependable, communicates clearly, and takes pride in quality workmanship. 

This role is ideal for someone who takes pride in their work, enjoys staying up to date with evolving vehicle technology, and thrives in a fast-paced, team-focused environment. Whether you're diagnosing a complex drivability issue or performing routine maintenance, your craftsmanship and attention to detail will directly impact our reputation and customer trust.

You’ll have access to the latest tools, continuous manufacturer training, and a clean, modern facility that respects your time and your trade. We offer a stable, long-term career path with opportunities to grow into senior tech, team lead, or even management positions.

If you’re a skilled technician with strong communication abilities and a desire to work for a family-owned dealership that values your time and talent, this is the opportunity you’ve been looking for.

About Us: Founded in 1991 by Charles Yarbrough, and now led by his son Brad, Natchez Ford is a proud multi-generation, family-owned dealership. We’ve built our business on the foundation of treating people like family, and that includes our team. Even in a small town, we consistently sell approximately 100 vehicles a month thanks to our loyal customers and high-performing staff.

Our team is tight-knit, supportive, and committed to growth. We invest in your success with ongoing training, advancement opportunities, and a culture that values craftsmanship and integrity.

Service Technician Compensation and Benefits:

• Competitive Pay Structure
• Flexible Working Hours
• Health , Dental, and Vision Insurance.
• PTO & Sick Leave
• 401(K)

Service Technician Responsibilities:

• Diagnose and repair vehicle issues using the latest tools and diagnostic equipment

• Perform routine maintenance services as outlined in repair orders

• Complete work efficiently and accurately in accordance with dealership and manufacturer standards

• Test drive vehicles before and after repairs

• Communicate findings and repair recommendations to the Service Advisor

• Provide estimates and timelines for additional work needed

• Perform warranty work and follow factory procedures

Service Technician Requirements:

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license

[Company Name] is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.