Client Care Coordinator

Job Description

Job Description

We are excited to annouce that Krista CAre is hiring Client Care Coordinator. We at Krista Care believe in a client first approach. We are looking for compassionate people to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you!

The core of this position is the coordination of caregivers and client’s schedules, ensuring the client’s needs are met in a professional and timely manner. This position will also maintain employee records for compliance purposes, while working together with a small team.

1 – Maintain Patient Assignment Lists

2 – Manage Administration records with all insurance carriers

3 – Guide and coach Caregivers on best practices

4 – Provide Performance Appraisals for Caregivers at specified intervals

5 – Assign the best Caregiver for each client, filling all open shifts, while provide consistent quality care, and providing reports to upper management.

6 – Oversee the following:

· Quality Insurance

· Inquiry Calls

· Assessments

· Performs annual performance reviews for office employees and/or caregivers

· Participate in on-call rotation to answer inbound calls

7 - Participate in hiring, coaching, and assessing the performance of administrative and direct care employees

8 – Develop, in collaboration with the CEO, a Marketing and Sales Plan to include strategies for maintaining and growing the local markets in the Los Angeles, San Bernardino County, Riverside County and Orange County

9- Recruiting:

• Sourcing and Screening: Identifying potential candidates through various channels, including job boards, social media, databases, and referrals.
• Interviewing: Conducting initial and follow-up interviews to assess candidates' qualifications, skills, and fit.
• Onboarding: Assisting with the onboarding process for new hires.
• Legal Compliance: Ensuring that all recruiting activities comply with relevant laws and regulations.

​Krista Care LLC is a home care agency based in Arcadia, California, dedicated to enhancing the quality of life and promoting maximum independence for seniors, individuals with disabilities, and those requiring in-home assistance. Their mission centers on providing compassionate, personalized care that allows clients to remain safely and comfortably in their own homes.

Requirements

1 – Must have one year of Client Care Coordinator or office experience

2 – Bilingual in English/Spanish is required.

3 – Four Year College is required.

4- Home Care experience is PREFERABL., But not required.

Benefits

Krista Care offers :

1- Paid Time off

2- Medical Insurance

3- 401 K

4- Paid Holidays