Corporate Volunteer Engagement Specialist

Job Description

Job Description

POSITION: Corporate Volunteer Engagement Specialist

SUPERVISOR: Corporate Volunteer Engagement Manager

STATUS: Hourly/Non-Exempt

PAY RANGE: $24.00 - $27.00 Hourly

The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.

LOS ANGELES REGIONAL FOOD BANK

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

ESSENTIAL FUNCTIONS

The Corporate Volunteer Engagement Specialist will be responsible for supporting the daily operations of Food Bank’s volunteer and service programs. This position is responsible for assisting with outreach, event planning, and relationship management for corporate volunteer partners. The position requires a high level of professionalism, strong communication skills including public speaking and the ability to manage multiple projects in a fast-paced environment.

WHAT YOU’LL DO

Volunteer Coordination and Community Engagement: Lead, trains, orients, and supervises volunteers at on-site events across both volunteer facilities. Provide consistent, excellent customer service to motivate volunteers to continue engaging with the Food Bank by ensuring that they have a positive experience. Conduct outreach to existing and prospective corporate partners to develop and strengthen volunteer partnerships (including cold calling). Assist with the coordination and execution of corporate volunteer events, including logistical planning, event setup and breakdown, and onsite support. Assist with volunteer related events, including Volunteer Appreciation activities, Food From The Bar campaigns, and Hunger Action Month initiatives. Conduct in-person and virtual tours for corporate volunteer initiatives.

Program Administration and Operational Support: Identifies challenges and leads process improvement to enhance the volunteer experience. Create event registration links and share relevant event details, including run of show documents. Ensure volunteer safety and positive experience throughout all events. Prepare appreciation packets and items for first time corporate event organizers. Capture candid and group photos during volunteer events to be used for appreciation slides or digital displays. Create or assist with the creation of multi-media content designed to attract and engage volunteer recognition such as photos/video. Support the Volunteer Department with general tasks, including volunteer check-ins and administrative assistance.

Communication and Workplace Effectiveness:

Cultivate and Steward relationships with corporate volunteer groups. Develop and collaborate with Corporate Volunteer Engagement Manager and Data Manager on email outreach communications to past, current and prospective volunteer groups. Respond to volunteer inquiries and coordinate customized volunteer experiences. Maintain and update key corporate contact information to ensure alignment with the current volunteer schedule. Send post-event thank you emails and impact reports, including event photos, to recognize and steward corporate groups. Perform other duties as assigned to support departmental and organizational goals.

QUALIFICATIONS

• Bachelor’s degree in Business preferred.

• 2-5 years of volunteer management experience and/or nonprofit development or fundraising in corporate relations.

• Excellent written and oral communication skills.

• Strong interpersonal skills including networking and public speaking.

• Ability to partner and communicate effectively with diverse constituents.

• Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members.

• Superb organizational skills.

• Self-started who is proactive.

• Ability to multitask and meet concurrent needs and deadlines.

• Proficient knowledge of Microsoft Office (i.e., Excel, Word, Powerpoint, etc.) and Google Suite (i.e. Calendar, Docs, Sheets, Slides, etc.).

• Demonstrated ability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations.

• Desire to be accountable to individual and team goals, inclusive of donor, dollar, and event goals.

• Ability to work a flexible schedule based on corporate partners, including occasional Saturdays.

• Highest level of personal and ethical standard with the ability to represent the organization professionally and responsibly.

• Regularly required to walk, sit, stand, bend and occasionally lift up to 35 pounds.

• Bilingual, English/Spanish or other languages preferred, but not required.

• Flexibility to commute between Food Bank facilities as needed is essential as well as commuting to Mobile Food Pantry locations as necessary.

• Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

BENEFITS

We offer a comprehensive benefits package:

• Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds

• Dental: Employee HMO coverage available at no cost

• Vision: Comprehensive vision insurance with generous allowances for examinations and material costs

• Flexible Spending Accounts

• Employer-paid Life Insurance and Long-Term Disability

• Optional Long-Term Care Insurance

• 403(b) retirement savings plan with employer match

• Employee Assistance Program (EAP) with expanded Mental Health

• Employee recognition programs

• Growth & career development support for professional certifications and additional training resources

• Vacation: Two weeks annually for the first three years

• Holiday: Nine paid holidays; eligible upon date of hire

• Sick Leave Time available

As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.