Systems & Cloud Administrator - First State Bank

Job Description

Job Description

Join a Community Bank Where Technology Makes a Difference

First State Bank is seeking a knowledgeable and service-oriented Systems & Cloud Administrator to support and maintain the Bank's technology infrastructure. This role is responsible for the administration, security, performance, and ongoing support of our information systems, Microsoft 365 environment, cloud technologies, network resources, and end-user computing environment.

The ideal candidate will combine strong technical expertise with exceptional customer service skills and a commitment to maintaining a secure, reliable, and efficient technology environment that supports our employees, customers, and communities.

Key Responsibilities

• Provide technical support and troubleshooting for Bank employees.
• Diagnose and resolve hardware, software, and system-related issues.
• Perform software updates, patch management, and system backups.
• Monitor and maintain workstation, server, and infrastructure health.
• Support and administer virtual server environments.
• Monitor network activity, performance, and security.
• Identify and remediate security vulnerabilities.
• Administer and maintain Microsoft 365 technologies, including Exchange Online, Teams, SharePoint, and OneDrive.
• Maintain accurate system documentation, configurations, and procedures.
• Evaluate and recommend technology improvements that enhance operational efficiency and customer service.

Qualifications

• Degree, certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred.
• Minimum five (5) years of experience in systems administration.
• Experience supporting Windows Server environments, virtualization technologies, and enterprise workstations.
• Demonstrated experience administering Microsoft 365 services.
• Knowledge of networking concepts, LAN/WAN environments, and troubleshooting techniques.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical users.
• Ability to prioritize multiple projects and responsibilities while maintaining attention to detail.

What Sets You Apart

• Strong customer service mindset and desire to help others succeed.
• Commitment to security, reliability, and continuous improvement.
• Ability to build positive working relationships throughout the organization.
• Self-motivated with a willingness to learn new technologies and adapt to changing business needs.

Compensation & Benefits

First State Bank offers a competitive compensation and benefits package designed to attract and retain talented professionals. Compensation will be commensurate with the candidate's experience, technical knowledge, certifications, education, and demonstrated ability to successfully perform the responsibilities of this position within a community banking environment.

This is an exempt position that may occasionally require after-hours support, project work, system maintenance, or participation in a rotating on-call schedule. We recognize the importance of work-life balance and strive to maintain reasonable after-hours expectations. When additional time commitments are required, management works to schedule flexibility whenever operationally feasible.

Eligible employees enjoy a comprehensive benefits package that includes medical, dental, vision, retirement benefits, paid time off, and other employee benefit programs.

Why First State Bank?

At First State Bank, technology is a critical component of delivering exceptional service to our customers and supporting our employees. Unlike many larger organizations, we work hard to maintain a collaborative, team-oriented environment with reasonable after-hours expectations and a culture that values both professional excellence and personal well-being.

If you are looking for an opportunity to make a meaningful impact while working with a team that values your expertise and contributions, we encourage you to apply.

First State Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.