Senior Problem Manager ITIL-Driven Incident & Change

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company is seeking a Problem Mgmt. Lead to oversee the end-to-end problem management function. The role requires leading the lifecycle of problems by prioritizing based on business impact, driving root cause analysis, and establishing metrics for continuous improvement. The ideal candidate will have a Bachelor’s degree in IT or a related field, 8+ years of relevant experience, and a strong grasp of ITIL practices. This position is based in Helena, Montana, and requires U.S. citizenship. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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