Senior Application Support Engineer with Security Clearance
$160k - $178kIntegral Federal, Inc.
Overview Senior Application Support Engineer Location: Annapolis Junction, MD (Hybrid) Clearance: Public Trust (Level 4; High-Risk). Integral Federal is looking to hire a Senior Application Support Engineer to support the Transportation Security Administration (TSA) Performance Engineering Analytics (PEA) program. The PEA program will support TSA as they continue to look for ways to enhance its layered approach to security through new state-of-the-art technologies, expanded use of existing and proven technologies, improved passenger identification techniques, and other developments that will continue to strengthen anti‑terrorism capabilities. Responsibilities Support the administration and operations management for on-premises and cloud data science and data analytics environment Collaborate with user community of the data science & analytics environment to assist with environment usage and identify opportunities for improvements Support the administration of the data science notebook environment (e.g., Zeppelin) Support the administration of the ETL environment (e.g., IBM Informatica) Support the administration of the visualization environment (e.g., Microsoft Power BI Server) Support the administration of the R/Python environment to include the data science packages Support the administration of the data science tools on the desktops (e.g., Programming IDEs, SQL editors, desktop clients for the tools above) Independently install, customize and integrate commercial software packages Integrate and deploy data science applications with the TSA program infrastructure and platforms Ensure regular application maintenance is performed and conduct post maintenance testing to ensure applications are working correctly – includes planning, coordination and communication activities Respond to reported incidents for the data science environment and maintain incidents and production support in the ticketing system and/or via Agile stories (work items) Respond to security tickets for the data science applications and ensure security ticket response is tracked via Agile stories (work items) Facilitate root cause analysis (RCA) of system issues Support the optimization of the data science application environment and identify areas to improve system performance and availability Complete security tickets by gathering evidence/artifacts, submitting evidence to the program security department, and closing the associated tickets or Agile stories Qualifications 10+ years of experience and a Bachelor’s degree Experience with on-premises and cloud database, data science, and data analytics environments Administration experience with IBM Integrated Analytics System, IBM Sailfish (formerly Netezza), AWS Redshift or similar products Expertise with query troubleshooting and optimization, including analyzing optimization plans, debugging stored procedures, and analyzing table structures Skills in troubleshooting database or database appliance connections Administration experience with Apache Zeppelin or similar web-based notebook collaboration environment (e.g., JupyterLabs) Skills in setting up connections and interpreters to local file systems, external file systems, external databases, and programming languages such as Java, SQL, Python, and R Experience with performance troubleshooting of Python and R code in a notebook or data science toolkit environment Administration experience with Informatica or similar ETL tools Experience with performance troubleshooting of ETL issues Familiarity with web application support for ETL tools Administration experience with Microsoft Power BI Report server or similar business intelligence tool Experience with performance troubleshooting of the reporting infrastructure Familiarity with web application support and desktop support for visualization tools Experience with package maintenance and dependency checks for R and Python Experience deploying packages to Windows desktops, Windows Servers, and RHEL servers from external sources such as PyPI.org and cran Experience resolving dependency issues for R and Python desktop tools Experience updating server and application certificate key stores in a RHEL or similar environment Preferred Qualifications Experience working in TSA mission or DHS environment Experience working in data science and data analytics environments Experience working in Agile environments AWS Cloud migration experience Experience with RHEL8, Elasticsearch/Kibana and AWS Cloud products (including Redshift, Glue) Systems engineering background and/or skills Master of Science degree Salary Salary range: $160,000–$178,000. The above salary range represents a general guideline. Integral Federal considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and/or discretionary bonuses in addition to base pay. Equal Employment Opportunity Equal Opportunity Employer/Protected Veteran/Disability #J-18808-Ljbffr Integral Federal, Inc.
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