Team Lead
Keylent Inc
Team Lead MS Dynamics 365 Functional Consultant
Location: Greensboro, NC
Quantity: 2
Onsite location preference:
- First lead resource needs to be Onsite/Hybrid (Needs to travel customer location as needed) - Nearby customer location (Greensboro, North Carolina) or located in below nearby hub cities:
- a. Raleigh, NC or Durham, NC
- b. Charlotte, NC
- Second resource - Remote is OK - location:
- a. Prefer same as first one, else
- b. Any state with EST or Canada (east side of Canada)
- c. States in central time zone (1 hour behind) – last option
Job Description:
At least 12 years of experience in IT. 6 - 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)
Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts.
Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing.
Excellent customer facing and documentation skills
Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers.
Must have some experience in modern workloads: Power platform: specially Power Automate and Power BI, experience in Power Apps is preferred. Experience in Azure AI / Client, Azure IOT platform and Virtual Agent is highly preferable. Experience in working in an Agile DevOps is a must. Experience in Telco processes and CRM implementation in Telco companies is good to have.
Vacancy posted 4 days ago
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