Plumbing Estimator

Plumbing EstimatorHaven Services, formerly known as The Waterworks, unites trusted experts in Plumbing, HVAC, and Electrical services across Ohio under one name. Known for quality workmanship and honest communication, Haven delivers consistent, reliable, and customer-focused service while honoring its local roots. With a mission to create comfort, stability, and peace of mind, Haven serves communities with a commitment to excellence. The team takes pride in sharing knowledge and providing essential services to make homes and businesses safer, more efficient, and more comfortable. Haven is dedicated to building a safe haven in Ohio through exceptional service and trusted relationships.The Plumbing Estimator plays a critical role in driving revenue, profitability, and customer satisfaction. This position is responsible for evaluating residential and commercial plumbing opportunities, developing accurate and competitive estimates, and converting opportunities into awarded jobs. This is a customer-facing, results-driven role that blends technical expertise, sales acumen, and relationship-building to support company growth.Haven Services & The Waterworks offer a competitive benefits package, including:Medical Insurance PPO and HDHP options HSA/HRA plans available One HDHP option with 100% employee premium coverageDental & Vision InsuranceCompany-Paid Life & AD&D InsuranceCompany-Paid Disability Insurance401(k) Retirement PlanEmployee Assistance Program (EAP)Paid Time Off Earn two weeks during your first year Paid Floating Holidays Paid HolidaysBenefits begin on the first of the month following hire, with PTO, holidays, and 401(k) eligibility starting immediately.Estimating & Project EvaluationConduct on-site assessments for plumbing installations, repairs, remodels, and renovationsAccurately estimate labor, materials, equipment, and project timelinesPrepare detailed, professional proposals aligned with company pricing standards and target gross marginsInterpret blueprints, specifications, and scope documents to develop accurate bidsCreate isometric drawings when needed to support project claritySales & Customer ExperiencePresent estimates confidently to customers, clearly explaining scope and valueBuild strong relationships with residential and commercial clients to increase bid acceptance ratesMaintain a high close ratio and contribute directly to revenue growth targetsProvide consultative solutions that align with customer needs and budgetProject CoordinationCollaborate with operations and field teams to ensure smooth project handoffCommunicate job scope, materials, and timelines with project managers and supervisorsPartner with purchasing to secure cost-effective materials and maintain profitabilityTrack and manage estimate pipeline, follow-ups, and awarded jobsQuality & Continuous ImprovementEnsure all estimates comply with local plumbing codes and company standardsMonitor job performance against estimates to improve future accuracyFollow up with customers post-completion to ensure satisfaction and identify opportunitiesContribute to process improvements and estimating best practicesQualifications & RequirementsExperience3+ years of plumbing estimating experience (commercial and/or residential preferred)Strong hands-on plumbing field experience (service, remodel, or new construction)Master-level plumbing knowledge; state license preferredTechnical SkillsStrong knowledge of plumbing systems, materials, and installation methodsAbility to read and interpret blueprints, schematics, and construction documentsExperience with estimating software and Microsoft Office (Excel, Outlook, etc.)Ability to develop accurate takeoffs and cost projectionsSales & Business AcumenProven ability to close bids and drive revenue growthStrong understanding of pricing strategies and gross margin targetsAbility to balance competitiveness with profitabilityCommunication & ProfessionalismExcellent verbal and written communication skillsStrong customer service mindset with the ability to build trust and credibilityProfessional presence with the ability to represent the company at a high levelAdditional Strengths (Nice to Have)Experience working in a high-growth service company environmentFamiliarity with CRM systems and pipeline tracking (Service Titan would be Plus)Strong organizational and time management skillsAbility to manage multiple estimates and deadlines simultaneouslyEqual Opportunity Employer - AAP/M/F/V/D/SO