Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2014 and is a close-knit team of four who take pride in serving our customers and community with professionalism and integrity. Before becoming a State Farm agent, I ran my own business in the clothing industry as a consulting representative, helping new business owners get started with merchandising and operations.

I attended Springfield College and had the opportunity to play in the NFL with the New England Patriots. Sports have always been a big part of my life and helped shape the discipline, teamwork, and competitive mindset I bring into the office today.

Community involvement is a big part of who I am. I currently serve as Chairman of a local food bank, sit on the board for a church called Shared Ministry, and am actively involved with our local Chambers of Commerce.

For our team, we offer PTO and paid holidays, additional bonus opportunities, licensing reimbursement, and a strong focus on maintaining work-life balance.

Our office culture is fun, welcoming, and positive while still maintaining a strong work ethic and reputation for excellence. We’re looking for someone who is coachable, disciplined, competitive, and eager to contribute to a high-performing team. If you enjoy working hard while being part of a supportive and energetic environment, this could be a great place to grow your career.

ROLE DESCRIPTION:
Ed Meacham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.