Clinic Manager

Clinic Operations Manager

It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type: Regular

Job Highlights: Clinic Operations Manager | Specialty Care Services | Wisconsin

Lead and grow high-impact specialty care programs across Wisconsin. We're seeking a Clinic Operations Manager to oversee Allergy, Nephrology, and Rheumatology services, with a preferred home base in Madison (Fond du Lac also considered). This leadership role plays a key part in specialty clinic program development, operational excellence, and supporting teams across multiple locations through regular regional travel. Typical schedule is Monday-Friday, primarily 8:00 a.m. to 5:00 p.m., with occasional earlier start times to collaborate with specialty providers.

Job Summary: Manages the daily operations of the assigned practice site(s) or department(s). Serves as a liaison between physicians and employees, and between the practice or department and other clinical and administrative areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Develops growth strategies and business plans in cooperation with practice or department leadership.
• Supports financial, budget and business goals. Ensures that staffing is in place to meet the demands of the providers' work schedules.
• Directly supervises or manages the practice of a minimum of 25 employees and or providers.
• Supervises multiple teams and/or clinical locations.
• Monitors the billing and collection functions where applicable. Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.
• Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll.
• Monitors budgets, regulatory compliance, contracts and vendor relations. Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Bachelors degree or equivalent years of experience and education

EXPERIENCE

• Threeyears' experience, with two years' in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.