Application Technical Specialist, Senior (RPA / AI) (On-site, Washington, DC)

Job Description

The DC Department of Human Services (DHS), Office of Information Systems, is hiring a Senior Application Technical Specialist (RPA/AI) (100% onsite, Washington DC): support and enhance RPA and AI solutions, build Power Automate flows and AI Builder document-processing models, develop C#/.NET applications and REST integrations, and deliver Power BI reporting, in an Agile environment.

What you’ll do

• Support, maintain, troubleshoot, and enhance existing RPA and AI solutions in production, and implement new automation use cases from the DHS backlog
• Develop automated workflows using Microsoft Power Automate (Cloud Flows and Desktop Flows) and AI-driven solutions using Microsoft AI Builder
• Build and maintain AI Builder models for document processing and OCR (extract, classify, validate, and process data from forms, scanned documents, PDFs, and images)
• Design, develop, and maintain applications using C#, ASP.NET, and ASP.NET Core; develop REST APIs and integration services
• Integrate Power Platform solutions with databases, SharePoint, document management systems, and external applications
• Develop Power BI reports, dashboards, and operational/performance monitoring for automation initiatives

What you need

• Bachelor’s degree in Computer Science, IT, Engineering, or related field (or equivalent experience); Senior level
• 5 plus years of software application development (C#, ASP.NET, .NET Framework/.NET Core, SQL Server)
• 3 plus years with Microsoft Power Platform, including Power Automate and Power Apps
• 2 plus years with AI Builder or similar intelligent document processing / OCR technologies
• 2 plus years developing Power BI reports and dashboards; experience with REST API / web-service integrations and automated workflows
• Strong analytical, troubleshooting, and communication skills; experience in Agile development environments