Senior Director, HR Technology, Operations & Analytics

Want to work for a great Organization

The American Bankers Association is the banking industrys champion. Joining ABA makes you part of a team that: has Extraordinary People - ABA experts are the go to sources for bankers policy makers and the media for credible information and insights for the banking industry. has Unmatched Scope and Scale - ABAs unparalleled information and services keep members current knowledgeable and prepared. is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay an outstanding benefits package a convenient DC location a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

Employer of Choice: ABA is recognized with a 2025 Great Company Culture Award and 2025 Great Place to Work designation!

Job Description:

The American Bankers Association (ABA) is seeking an experienced and strategic Senior Director HR Technology Operations & Analytics to advance the evolution of our HR systems data strategy reporting capabilities and operational processes. This role serves as a trusted advisor to the CHRO and EVP HR Operations & Employee Benefits helping drive operational excellence data-informed decision-making and technology-enabled innovation across the HR function.

Reporting to the EVP HR Operations & Employee Benefits the Senior Director will oversee the HR technology roadmap HR systems governance workforce analytics compensation data analysis and process improvement initiatives. The successful candidate will combine deep HR operational expertise with strong business acumen analytical capability and a passion for leveraging technology including AI-driven solutions to improve organizational effectiveness.

Key Responsibilities

HR Technology Leadership

• Develop and execute the HR technology strategy and roadmap.
• Evaluate and optimize HR technology solutions including Workday and emerging AI-enabled capabilities.
• Manage technology vendors investments and system enhancements to ensure alignment with organizational priorities.
• Partner with HR and business leaders to maximize the effectiveness of HR systems and tools.

HR Systems Governance Security & Compliance

• Establish and maintain governance security and compliance standards for HR systems and data.
• Oversee access controls system documentation audits and business continuity planning.
• Ensure adherence to organizational policies privacy requirements and regulatory obligations.

HR Operations Excellence

• Lead efforts to streamline and improve HR processes across the employee lifecycle.
• Drive automation standardization and continuous improvement initiatives.
• Ensure operational consistency and scalability across recruiting onboarding compensation benefits talent management and offboarding practices.

Data Analytics Reporting & Compensation Support

• Maintain and develop HR dashboards workforce analytics and executive reporting.
• Ensure data quality integrity and effective governance across HR systems.
• Support compensation planning market pricing salary benchmarking incentive programs and workforce planning through data-driven analyses.

Project & Change Management

• Manage major HR technology implementations upgrades and transformation initiatives.
• Develop business cases project plans and stakeholder engagement strategies.
• Measure outcomes and ensure successful adoption of new processes and technologies.

Required Experience:

Exec