Middle Prompt Engineer (Cupid Media)

Middle Prompt Engineer

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.

SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.

Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

In August 2024, we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.

We are looking for a Middle Prompt Engineer to join Cupid Media and take ownership of improving the quality of our AI moderation systems.

In this role, you will work with high-scale user-generated content (100K+ photos and millions of messages daily) and continuously optimize LLM prompts used for automated moderation of photos, profiles, and conversations.

Your main tasks will be:

• Design and optimize prompts for LLMs used in moderation of user-generated content (UGC)
• Test and evaluate prompts across diverse scenarios to improve accuracy and reliability
• Analyze model outputs to identify hallucinations, errors, and moderation gaps
• Develop evaluation metrics and benchmarking pipelines (precision, false positives, false negatives)
• Create and maintain labeled datasets for evaluating moderation quality
• Run experiments with different LLMs to improve moderation performance
• Collaborate with engineering and moderation teams to improve AI moderation systems

We expect from you:

• 2+ years of experience working with LLM systems or applied AI
• Experience with prompt engineering in production environments
• Strong understanding of prompting techniques (zero-shot, few-shot, chain-of-thought, role prompting)
• Experience evaluating LLM outputs and analyzing errors (false positives / false negatives)
• Experience working with labeled datasets and evaluation workflows
• Basic programming skills (Python, JavaScript, or TypeScript)
• Familiarity with Git
• Analytical mindset and strong problem-solving skills Ability to work independently and take ownership of results

What do we offer:

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• 50% payment for professional training, international conferences and meetings ;
• Corporate discount for English lessons;
• Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor's fees for yourself and close relatives (spouse, children);
• Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now!