Delivery Lead

Capital Hot Tubs Delivery Lead

With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences. We became a part of Leslie's family in August 2021. Our legacy as a premier hot tub, swim spa, and sauna specialty retailer is built on a foundation of delivering exceptional products and unparalleled customer experiences. Our dedicated Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.

Job Overview:

Capital Hot Tubs is seeking a dynamic, reliable, and hands-on Delivery Lead to spearhead our field delivery and installation operations. In this role, you will be the point person on-site, managing the daily team workflow to ensure the safe, professional, and timely delivery of hot tubs, swim spas, and luxury backyard products. This position requires strong leadership skills, heavy physical stamina, and a customer-first attitude to deliver a seamless, five-star installation experience.

Compensation Range: $26.00 - $28.00 /Hourly

Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

• Collaborate daily with the Delivery Coordinator to review site inspections, customer notes, and specialized equipment needs.
• Safely load, transport, deliver, and install hot tubs, swim spas, and backyard accessories.
• Manage the daily workload of the field delivery team, ensuring high efficiency and adherence to safety protocols.
• Partner with the Warehouse Manager and District Manager to delegate and complete tasks for warehouse and lot organization, cleanliness, and maintenance.
• Conduct pre- and post-trip vehicle inspections, maintaining delivery trucks, trailers, and equipment in peak condition.
• Provide professional, courteous communication with homeowners during delivery to ensure complete satisfaction.
• Maintain accurate delivery documentation and strictly enforce DOT regulations and company safety policies.

Qualifications:

• High school diploma or equivalent required.
• Valid driver's license with a clean, insurable driving history.
• Prior experience in delivery, field logistics, moving operations, or warehouse settings preferred.
• Familiarity with basic hand/power tools and mechanical installation procedures; forklift experience is a plus (not required).
• Strong team leadership abilities, excellent problem-solving skills, and a customer-centric mindset.

Physical & Environmental Requirements:

• Ability to frequently lift, push, pull, and maneuver objects weighing 50100+ lbs safely using specialized team equipment.
• Continuous standing, walking, bending, twisting, and climbing in/out of large delivery vehicles and trailers.
• Must be comfortable working both indoors and outdoors in varying weather conditions (heat, cold, rain).
• Normal functional use of vision, hearing, and verbal communication.

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.