Sales Manager - North America

Introduction: MST is seeking an experienced and commercially driven Sales Manager - North America to lead regional sales operations, drive revenue growth and expand market share across the region. This is a key leadership role responsible for leading a regional sales team, strengthening customer relationships, maintaining pipeline discipline and ensuring MST continues to deliver high-value technology solutions to mining and industrial customers. The role requires a balance of strategic sales leadership and hands-on customer engagement. You will lead by example through direct involvement with a limited number of key strategic customers, while enabling the broader sales team to deliver strong commercial outcomes. Key Responsibilities Lead, coach and develop the North America sales team to achieve regional growth targets Drive sales strategy and execution across underground, surface, coal and hard-rock mining markets Maintain direct ownership of up to two key strategic customer relationships, with selective involvement in other strategic opportunities where required Lead by example through disciplined account management, customer engagement and commercial follow-through Own regional sales pipeline management, CRM accuracy, forecasting and reporting Identify and pursue new business opportunities, including greenfield projects, expansion opportunities and aftermarket upgrades Build and maintain strong executive-level customer relationships to increase retention and wallet share Collaborate with Product, Engineering, Marketing, Service, Operations, Supply Chain and Komatsu entities to align customer needs with MST solutions Support effective order processing and fulfilment through ERP and B2B platforms Monitor customer orders, address delivery issues and champion customer advocacy Position MST’s HELIX-enabled solutions and broader technology offering to deliver measurable customer value Ensure all sales activity is undertaken in line with MST’s values, safety expectations and commercial priorities About You You are a practical and results-driven sales leader with strong experience in mining, heavy industry, industrial technology or a related technical sales environment. You will bring: Proven sales leadership experience, ideally within mining, heavy industry or industrial technology Demonstrated ability to lead and coach sales, business development or account management teams Strong key account management experience, including executive-level customer engagement A track record of achieving revenue growth and delivering against sales targets Strong commercial discipline across pipeline management, forecasting, CRM use and account planning Experience with ERP and CRM platforms, such as SAP, Pronto or Salesforce Confidence selling technology-based solutions, ideally across communications, telemetry, fleet management or digital mining solutions Strong negotiation, communication and stakeholder management skills The ability to collaborate effectively across global and cross-functional teams A proactive, accountable and customer-focused approach Willingness to travel regularly across the USA, Canada and internationally as required A qualification in Business, Engineering or a related discipline will be highly regarded. Must be authorised to live and work in the US. Why Join MST? At MST, you will be part of a global technology business delivering mission-critical solutions that support safety, productivity and operational performance in some of the world’s most challenging mining environments. You will have the opportunity to: Lead a regional sales function with meaningful growth potential Work with established and emerging mining customers across North America Represent a global technology business backed by Komatsu Collaborate with knowledgeable and passionate teams across Sales, Product, Engineering, Service and Delivery Contribute to solutions that make a real impact on customer safety and productivity Be part of a business focused on innovation, accountability and continuous improvement About MST MST is a global company founded in Australia in 1989, specialising in mining and tunnelling technology that empowers customers to improve safety and productivity. MST is a fully owned subsidiary of Komatsu and forms part of its Mining Digital Solutions business. With operations across six continents, MST designs, develops, manufactures, deploys and supports mission-critical digital solutions for voice and data communications, vehicle and personnel tracking, and safety solutions across underground and surface environments. Our vision is to be the number one partner of choice for digital transformation in harsh industrial environments. #J-18808-Ljbffr MST Global