Front Desk Receptionist

Front Desk Team Member

At Angie Scott Skin Health, we are passionate about helping our patients look and feel their best through personalized, results-driven aesthetic care. As a full-service medical spa serving the Lambertville, MI community, we specialize in advanced face and body treatments designed to restore confidence and promote long-term skin health.

With more than 23 years of experience in the plastic surgery and medical aesthetics industry, our team is committed to delivering exceptional patient experiences through education, transparency, and customized treatment plans. We combine cutting-edge technology with physician-directed care to provide clinically proven solutions for concerns ranging from aging and sun damage to acne and cosmetic enhancements.

Our experienced team of medical aestheticians, nurse injectors, and physicians work collaboratively to create comprehensive treatment plans tailored to each patient's unique goals. We pride ourselves on building lasting relationships with our patients through honest guidance, outstanding service, and a commitment to safe, effective care.

At Angie Scott Skin Health, our mission is simple: to provide unparalleled aesthetic treatments that not only improve the appearance of skin today but help maintain healthy, beautiful skin for years to come.

As the first point of contact for our patients, our Front Desk team plays a vital role in creating the warm, welcoming, and professional experience that sets Angie Scott Skin Health apart.

Work Schedule:

This is a part time position between 15-25 hours/week. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Greet and check-in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Qualifications:

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in a customer facing environment.
• Experience managing phone systems.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.