Senior Living Concierge- Full-Time
St. George Village
Concierge / Front Desk Receptionist
St. George Village – Roswell, GA
Must have open scheduled (open, this includes weekends, weekdays, and evening shifts)
Join a Team Dedicated to Exceptional Service
St. George Village, a premier retirement community in Roswell, Georgia, is seeking a professional, customer-focused Concierge/Front Desk Receptionist to join our team. This role serves as the first point of contact for residents, families, visitors, and staff, helping create a welcoming and supportive environment throughout our community.
The ideal candidate will have experience handling multiple responsibilities in a fast-paced environment while maintaining a positive attitude, professional appearance, and commitment to excellent customer service.
Qualifications
Minimum of 1 year of experience in an administrative, hospitality, customer service, healthcare, or senior living environment
Experience operating a multi-line phone system preferred
Proficient in Microsoft Office applications
Strong verbal and written communication skills
Excellent customer service and problem-solving abilities
Ability to multitask and prioritize responsibilities effectively
Ability to make independent decisions while following established policies and procedures
Experience with emergency response procedures, fire alarm systems, or security systems is preferred but not required
Essential Responsibilities
Answer and direct incoming calls using a multi-line phone system
Greet residents, visitors, vendors, and staff in a professional and welcoming manner
Respond to resident and customer requests, concerns, and inquiries
Assist with administrative and clerical duties as assigned
Monitor building security and visitor access procedures
Respond appropriately to emergency situations following community protocols
Maintain accurate records and communications
Support team members and contribute to a positive workplace environment
Why Work at St. George Village?
We live our core values every day and deliver service through:
Person-centered care and hospitality
Exceptional customer service
Teamwork and collaboration
Quality and safety excellence
Initiative and accountability
Sound decision-making
Professional leadership by example
Effective communication
Benefits
Beautiful work environment focused on enhancing the lives of residents
Competitive pay
$1.50 evening/night shift differential
401(k) with company match
Bi-weekly pay with direct deposit
Health insurance
Dental insurance
Vision insurance
Supplemental insurance options
Location Requirements
Applicants must be able to reliably commute to:
Roswell, GA 30075
or be planning to relocate before starting employment.
Equal Opportunity Employer
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of responsibilities, duties, or qualifications.
St. George Village is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other status protected by applicable federal, state, or local law.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application and interview process.
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