Medical Lead Dispatch Coordinator

Benefits: Competitive salary Paid time off Training & development About the Role: Atlantic Mobile Imaging Services is looking for a driven and organized Lead Dispatch Coordinator to join our team in Ormond Beach, FL. This is a key leadership role where you'll be at the heart of our operations, ensuring our mobile imaging services run smoothly, efficiently, and on time. If you thrive in a fast-paced environment and love keeping things moving, we want to hear from you! Responsibilities: Coordinate and manage daily dispatch schedules for mobile imaging technologists and equipment Monitor Fleet with routine checks and maintenance Supervise orders from Providers and monitor assigned orders dispatched to techs Serve as the primary point of contact for incoming service requests, facilities, and field staff Monitor and optimize routing to ensure timely patient care and service delivery Lead and mentor dispatch team members, providing guidance and support during shifts Communicate effectively with healthcare facilities, drivers, and technicians to resolve scheduling conflicts Maintain accurate records of dispatch logs, service calls, and operational data Identify and escalating operational issues, ensuring swift resolution to minimize service disruptions Requirements: Prior experience in Medical office, dispatch, logistics coordination, or a related field required Experience in healthcare, medical transport, or mobile imaging services strongly preferred Strong leadership skills with the ability to guide and motivate a team Excellent communication and multitasking abilities in a high-volume environment Proficiency with dispatch software, scheduling tools, and Microsoft Office Suite Detail-oriented with strong problem-solving and critical thinking skills Ability to work flexible hours, including evenings, weekends, or on-call as needed About Us: Atlantic Mobile Imaging Services is a trusted provider of mobile imaging solutions serving healthcare facilities throughout the region from our base in Ormond Beach, FL. We are committed to delivering high-quality, patient-centered imaging services that bring care directly to those who need it most. Our team is passionate, dedicated, and proud to be making a real difference in healthcare every single day. #J-18808-Ljbffr