Crew Member
Heartland Restaurant Group
Overview: Crew members are responsible for executing to the Dunkin' operational standards. Responsible for
working as part of a team to meet the needs of our guests while providing a hospitable environment.
Responsibilities Include:
• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest
questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas
Education/Experience:
• None
Key Competencies
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space
Vacancy posted 13 hours ago
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