Journeyman HVAC Service and Repair Technician

Job Description

Job Description

Description:

Company Summary:

Pro Tech Mechanical is a growing, relationship-driven Company built on trust, craftsmanship, technical aptitude, and long-term service. We work with customers who value reliability, technical competence, and a team that takes ownership of its services and outcomes.  

Our culture is firmly rooted in servant leadership. Leaders are engaged, accessible, and focused on assisting their teams perform at a consistently high level. We invest in training and growth, recognize and reward performance, and expect our teams to take pride in the quality of solutions they deliver.  

Our work is technical, hands-on, and relationship-based – grounded in skills and judgment that cannot be automated or outsourced. 

We are building something with specific intentionality – combining a strong customer base, solid reputation, and clear growth plans. We hire based on merit, values, and capability. We promote individuals who take initiative, think critically, and want to grow with the Company. 

If you want to do meaningful work with a team that takes pride in what they build and how they serve customers, Pro Tech Mechanical is a place where you can grow and be respected for your contribution. 

Job Summary:

The Service and Repair Technician is a field-based service role responsible for maintaining, troubleshooting, and repairing commercial HVAC systems with a focus on chillers, boilers, and building mechanical equipment. This position requires strong diagnostic skills, customer interaction, and the ability to work independently across multiple commercial and industrial facilities.

This role balances preventative maintenance with emergency service and repair work —approximately 50% scheduled maintenance and 50% reactive service calls. A successful technician will maintain equipment reliability, minimize downtime for customers, solve complex mechanical problems, and build trust with facility managers and building operators.

The Service Technician diagnoses issues, completes repairs efficiently, communicates clearly with customers, and ensures all work meets safety and quality standards.

Duties & Responsibilities:

• Preventative Maintenance Execution 
• Equipment Troubleshooting & Repair 
• Customer Communication & Service Documentation 
• Safety & Compliance 
• Emergency Service Response 
• Technical Problem Solving 
• Continuous Skill Development

Equipment and Technical Expertise

• Chillers (air-cooled, water-cooled, centrifugal) – strongly preferred  
• Hot Water Boilers – would be an advantage 
• Rooftop Units (RTUs) 
• Cooling Towers 
• Packaged Air Conditioners 
• Computer Room AC Equipment 
• Air Handling Units / Fan Coil Units 
• Condensers / Chilled Water Pumps 
• Refrigerated Air Dryers 
• Air Compressors 
• Exhaust Fans 
• Variable Frequency Drives (VFDs) 
• Humidifiers

Required Skills and Abilities

• Proven experience servicing commercial HVAC equipment in occupied buildings 
• Strong troubleshooting and diagnostic skills across mechanical, electrical, and control systems 
• Ability to work independently and manage your own service schedule 
• Clear communication skills with facility managers, building operators, and non-technical stakeholders 
• Comfort working in diverse environments (mechanical rooms, rooftops, industrial settings) 
• Self-motivated with strong attention to detail and quality workmanship

Preferred Skills and Abilities – These would greatly enhance your likelihood of being a best-fit candidate

• Chiller service experience (strongly preferred) – air-cooled, water-cooled, centrifugal 
• Boiler experience (major advantage) – hot water, steam, commercial/industrial applications 
• Familiarity with pumps, cooling towers, air handlers, and related mechanical equipment 
• Background in commercial building service or industrial facilities

Education & Trade Licensing

• Technical school degree or certificate preferred (HVAC, mechanical systems, building trades)
• If there is no technical degree, a formalized apprenticeship program is strongly preferred
• Journeyman’s License required

Physical Requirements – Must be able to regularly perform the following tasks

• Travel to customer sites daily, including commercial buildings, industrial facilities, and multi-story properties 
• Access mechanical rooms, rooftops, crawl spaces, and equipment areas safely 
• Lift and move equipment, tools, and materials up to 50 lbs regularly 
• Work in varying environmental conditions (heat, cold, confined spaces) 
• Climb ladders and stairs, kneel, bend, and stand for extended periods 
• Use hand and power tools safely and effectively

Other Requirements

• Must have a valid Driver’s license
• Must have reliable transportation
• Must be able to pass a drug screening and background check
• Must pass a re-employment physical assessment

Hiring Incentives

• Sign-on bonus: $5,000 – $2,500 paid at hire, $2,500 at six months. Terms confirmed in the offer letter.
• Quarterly technician bonus program – tied to performance.  

Benefits offered in addition to wages

• Medical Insurance – 100% company-paid for the employee AND family
• Dental insurance – 100% company-paid for the employee AND family
• Vision Insurance – 100% company-paid for the employee AND family
• 401(k) with a 9% total match on a 6% employee deferral
• Paid-Time off and Company Holidays
• Short-term and long-term disability – Company paid
• Group life insurance – company-paid