Manager-Compliance

Manager-Compliance Charlotte, NC, United States Sandy, UT, United States Phoenix, AZ, United States (Hybrid) **Job Description** We are seeking a dynamic Manager of Compliance Monitoring to support and execute the firm's ongoing compliance monitoring activities designed to assess adherence to regulatory requirements, internal policies, and compliance standards. This role plays a critical part in identifying emerging risks, providing continuous oversight, and strengthening the firm's overall compliance risk management framework. The Manager will report to the Director of Compliance Monitoring and work closely with business units, Compliance Testing, Risk, and Governance teams to provide effective challenges, promote accountability, and help ensure sustainable compliance across products, services, and operational processes. **Responsibilities** + Review Monitoring Activities and Results to ensure completeness, accuracy, consistency, and adherence to approved monitoring methodologies and standards. + Validate Supporting Evidence and Documentation to confirm findings, conclusions, and risk assessments are adequately supported and documented. + Execute Quality Control Checklists to verify all required procedures, documentation, approvals, and reporting requirements have been completed. + Identify and Challenge Deficiencies by detecting documentation gaps, inconsistencies, methodology deviations, or unsupported conclusions and returning items for correction as needed. + Monitor Compliance with Standards to ensure monitoring activities are executed consistently across teams and in accordance with established governance requirements. + Track and Escalate Quality Issues including recurring errors, control weaknesses, and governance exceptions to appropriate stakeholders. + Maintain Quality Metrics and Records to support reporting, trend analysis, and program oversight. + Support Continuous Improvement by identifying opportunities to strengthen monitoring procedures, quality standards, review checklists, and governance processes. + Collaborate with Compliance Testing, Risk Management, Audit, and Governance teams to promote consistency in oversight activities and reduce duplication across compliance assurance functions. + Build strong partnerships across the organization to effectively influence stakeholders, provide credible challenges, and support proactive risk management practices. **Qualifications** + Experience: 5+ years of compliance, risk, or audit experience in financial services; demonstrated expertise in compliance monitoring and oversight. + Minimum Academic Requirements: Bachelor's Degree strongly preferred, not required. **Skills and Competencies** + Strong knowledge of compliance risk management frameworks, monitoring methodologies, and regulatory expectations. + Strong leadership and organizational capabilities to manage a global monitoring program. + Professional experience in handling policy governance objectives and quality control governance objectives. + Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization. + Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements. + Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. + Ability to both work independently and collaboratively with team-members and to navigate a complex organization. + Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents. + Experience in delivering high quality work products, reflecting attention to detail. + Must be a self-starter flexible, innovative, and adaptive. + Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site ( . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights ( " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification26012150 + Job CategoryCompliance, Control & Legal + Posting Date08/14/2026, 01:50 PM + Apply Before08/28/2026, 05:00 AM + Degree LevelBachelor's Degree + Job ScheduleFull time + Locations600 South Tryon Street, Charlotte, NC, 28202, US115 West Towne Ridge Parkway, Sandy, UT, 84070, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid) + Salary Range$89250 - $150250 annually + bonus + benefits + Career AreaCorporate Functions Return to Jobs List (