Sales Associate

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Front Counter Sales Associate

Company Overview
Golden Circle Tire and Service is a Family owned company that is committed to fostering a supportive and growth-oriented environment for our employees. We pride ourselves on offering a welcoming workplace, comprehensive training, competitive pay, and outstanding benefits. Join our family and embark on a rewarding career with a reliable and well-established company.

Benefits and Perks

• Extensive Training and Development Opportunities
• Competitive Pay Packages + Bonus Opportunities
• Positive and Supportive Work Culture
• Comprehensive Benefits Package

Position Overview
As a Front Counter Sales Associate at Golden Circle Tire and Service, you will be the first point of contact for our customers, providing top-notch service and support. Your role will include assisting customers with tire and automotive service needs, explaining product features, and promoting additional services. You will be essential in driving sales, managing service orders, and ensuring the store is inviting and well-maintained. This position is ideal for someone who thrives in a dynamic, customer-focused environment and seeks opportunities for career growth.

Primary Responsibilities

• Welcome and assist customers promptly upon their arrival.
• Handle incoming calls, schedule appointments, and manage customer inquiries.
• Identify customer issues through consultation and, when necessary, perform basic vehicle inspections or road tests.
• Generate detailed Repair Orders outlining the services required or products purchased.
• Clearly communicate warranty information, pricing, and available service options.
• Obtain customer authorization for services and ensure smooth communication with the service team.
• Review completed services with customers and process payments.
• Maintain a tidy and appealing front counter and showroom area.

Required Qualifications

• High School diploma or equivalent education.
• Familiarity with sales and marketing software systems.
• Basic understanding of automotive tire, lubrication, and maintenance services.
• Experience in a retail setting, preferably in the automotive sector.
• Proven ability in delivering excellent customer service and managing customer relationships.

Preferred Qualifications

• Over 3 years of sales experience in an automotive service environment, such as a repair shop or dealership.

At Golden Circle Tire and Service, we are dedicated to your professional growth and success. If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply and become part of our dynamic team. We are open Monday through Friday.