DC Quality Assurance Coordinator

Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. This position is hourly. Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. The DC Quality Assurance Coordinator performs tasks associated with the receipt, storage, and shipment of product. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes within a Distribution Center (DC). This role is intended to build upon skills learned in previous roles within the Inventory Control Quality Assurance (ICQA) department and other DC operational positions. Schedule: Monday - Friday (12:00 pm - 8:30 pm)

Processes customer returns.Processes damaged inventory and coordinates donation trailers.Resolves inventory discrepancies, zero picks, failed allocations, cycle re-counts and performs stock checks.Processes inbound exceptions, misrouted freight, and Return Goods Issued (RGA)Performs random and quality audits on the dock and put away locations for inventory, order and date sensitive quality issues.Troubleshoot orders using SAP/EWM.Performs adjustments to inventory in the warehouse management system.Meet or exceed daily productivity, quality and safety goalsGeneral awareness of all sub-processes that support DC operations.Willing and able to fill in for other positions both inside and outside of ICQA including Inbound Check in and put away and Outbound picking and packing depending on shift coverage needs.Performs necessary housekeeping duties in order to maintain a clean, safe, organized work environment. SAP and EWM/MOVE experience preferred (or like systems)Preferred for reporting and analyticsMust be able to meet minimum performance expectations consistently.Must have a proven quality track record and passion for improving quality.Problem solving and LEAN thinking skills to allow for continuous improvement to the inventory maintenance needs of the DC.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.