Distribution Center Supervisor

What you will do:

You will lead 1st shift inbound operations (receiving, put-away/stocking, cycle counting, and crating) with a Lean mindset. Drives standard work, visual controls, and rapid problem solving to achieve safety, quality, inventory and on-time delivery (OTD) KPIs. Manages a team of colleagues and partners cross-functionally, and promotes a data-driven, continuous improvement culture.


Key Responsibilities

• Daily Management & Standard Work
• Conduct gemba walks, daily huddles, and enforce standard work; maintain visual controls and tier boards; monitor plan vs. actuals and take real-time corrective actions.
• Inbound Receiving, Put-away & Crating
• Ensure safe, accurate receipts against POs; proper inspection, labeling, batching, and dock-to-stock transfer; implement efficient put-away/slotting (FIFO); oversee crating operations and packaging requirements.
• Lean Process Improvement & Problem Solving
• Lead root-cause analysis (5 Whys, fishbone), PDCA cycles, and Kaizen events; remove bottlenecks, shorten dock-to-stock times, reduce damages, and standardize processes.
• Inventory Control & Cycle Counting
• Own cycle-count program; schedule counts, investigate discrepancies, implement corrective actions; maintain ERP/WMS accuracy and documentation.
• Safety, Quality & Compliance
• Enforce 5S, PPE, forklift safety; lead safety briefings/audits; ensure OSHA compliance and customer-specific quality standards.

• Colleague Leadership & Development

• Hire, onboard, train, coach, and develop receiving clerks, stockers, cycle counters, and crating specialists; staff to workload; manage attendance and performance; conduct reviews.

• Data, Reporting & Accountability
• Monitor and achieve established KPIs; produce concise reports; drive continuous improvement; train teams on changes as needed.
• Cross-Functional Collaboration
• Partner with Procurement, Quality, Shipping, and Production to resolve issues, implement process changes, and ensure proper training.

Supervisory Responsibilities

• Direct supervision of Receiving, Stocking, Cycle Counting, and Crating teams.
• Oversee safety, performance management, coaching, scheduling; coordinate payroll costs/headcount planning with the Distribution Manager.

Requirements

• Education: Associate/Bachelor's in Supply Chain, Logistics, Operations Management, or related field preferred. In the absence of a 2-year degree in an appropriate field of study, formal certification a total of eight (8) to ten (10) years of related experience is required.
• Experience: 3-5 years in distribution operations with progressive responsibility; prior supervisory/leadership experience strongly preferred.
• Technical: Proficiency with WMS/ERP systems (e.g., SAP, Oracle, Manhattan, SAP EWM) and basic data analysis; MS Office (Excel/Outlook/Word).
• Certifications: 49 CFR, IATA & IMDG. (You are required to obtain this certification within the first 90 days if you do not already have it.)

Skills & Competencies

• Lean Problem Solving: Root-cause analysis, PDCA, sustainable countermeasures.
• Leadership & Coaching: Talent development, performance management, mentorship.
• Planning & Organization: Workload planning, resource allocation, prioritization.
• Analytical Thinking: Data-driven decisions and data integrity. Communication: Clear, concise cross-functional collaboration; training and change management.
• Safety & Quality Mindset: Commitment to safe operations and high-quality standards.
• Adaptability: Thrives in a fast-paced, evolving distribution environment.

Technology & Tools

• WMS/ERP, barcode/RFID scanning, inventory management software
• Excel and reporting dashboards

HIRING SALARY RANGE: $60,000-82,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.