Site Reliability Engineer

itD is seeking a Site Reliability Engineer to develop and enhance automation solutions that improve the reliability, scalability, and operational efficiency of large-scale cloud infrastructure. The ideal candidate will bring hands-on experience in site reliability engineering, infrastructure automation, and cloud operations, with a proven track record of delivering reliable automation, scalable deployment pipelines, and resilient production environments. Location: 100% Remote within the United States. Duration: 24 months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Develop and maintain infrastructure automation solutions using Ansible to improve the reliability, scalability, and operational efficiency of cloud environments. Design, implement, and enhance CI/CD pipelines, testing frameworks, and operational tooling to support infrastructure growth and software delivery. Troubleshoot complex Linux-based infrastructure and distributed systems issues to maintain high availability and platform performance. Build automation that enables the rapid, repeatable deployment of regional, sovereign, and purpose-built cloud environments. Collaborate with engineering teams, product management, and cross-functional stakeholders to identify opportunities for operational improvements and increased platform reliability. Monitor infrastructure performance and implement enhancements that reduce operational overhead and improve system scalability. Contribute to automation and engineering best practices that support reliable, efficient cloud platform operations. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: 2+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or a related role supporting cloud-based production environments. Experience developing and maintaining infrastructure automation using Ansible. Experience programming in Ruby and developing automated tests using RSpec or comparable testing frameworks. Experience administering and troubleshooting Linux-based systems and distributed infrastructure environments. Experience designing, implementing, and maintaining CI/CD pipelines, including GitLab CI. Experience supporting large-scale infrastructure environments consisting of hundreds or thousands of systems. Must be eligible to work on FedRAMP projects. Must be a U.S. citizen working from U.S. soil. Preferred Qualifications and Skills: Experience with AWS or other public cloud platforms and hybrid infrastructure environments. Knowledge of monitoring, observability, and site reliability engineering practices and tools. Familiarity with Kubernetes concepts and containerized application platforms. Experience leveraging AI-assisted development tools to improve software development, infrastructure automation, operational analysis, and engineering productivity. Education: Bachelor's degree in a relevant field or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at View email address on click.appcast.io and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!