7-Eleven Team Member

7-Eleven #39787 Team Member

7 Eleven 39787 Riverfront - Dallas, TX 75207

Overview

Level Entry Position Type Full-Time/Part-Time

Description

Job Summary: The Convenience Store Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced retail environment. Team members are responsible for maintaining a clean, organized, and fully stocked store while providing prompt and courteous service to all customers.

Supervisory Responsibilities: None. Duties/Responsibilities:

• Customer Service
  • Greets customers warmly and assists with product selection and inquiries. Responds appropriately to customer issues.
  • Demonstrates and explains merchandise, suggesting options suitable for the customer's needs. Assists customers with purchase decisions.
  • Answers customer's questions about merchandise. Uses suggestive selling techniques to upsell featured items, boost store sales and promote store specials and loyalty programs.
• Sales and Cash Handling
  • Accurately operates cash register or point of sale devices. Collects and processes cash, credit and digital payments using the store point of sale system.
  • Handles refunds, exchanges and voids transactions according to company policy.
  • Maintains awareness of loss prevention and theft prevention procedures.
  • Follows all state and federal regulations for gas, alcohol, tobacco and lottery sales.
• Merchandising and Inventory
  • Stocks shelves, coolers and displays to ensure products are readily available. Assists with inventory counts and receiving deliverables.
  • Rotates merchandise following FIFO (First In, First Out) procedures. Checks expiration dates and removes outdated products.
• Store Maintenance and Safety
  • Maintains cleanliness of sales floor, restrooms, food prep areas and exterior.
  • Follows food safety and sanitation guidelines when preparing food or beverages.
  • Ensures compliance with safety regulations and store policies. Reports equipment malfunctions or safety concerns promptly.
• Teamwork and Operations
  • Collaborates with team members to maintain smooth shift operations. Adapts to flexible scheduling including evenings, weekends and holidays.
  • Prompt and regular attendance on required shifts. Maintains a clean and polished appearance. Adheres to uniform and dress code policies.
  • Supports management with daily, operational tasks. Follows opening and closing procedures.
  • Performs other duties as assigned.

Qualifications

Required Skills/Abilities: Excellent interpersonal and verbal communication skills. Excellent active listening skills. Ability to learn quickly. Excellent sales and customer service skills. Comfortable working in a fast-paced environment. Ability to work as part of a team. Ability to anticipate customers' needs and resolve customer issues with tact. Ability to operate or to quickly learn the store's point-of-sale system.

Education and Experience: High school diploma or equivalent preferred. Previous retail experience preferred. On-the-job training provided.

Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 25 pounds at times.