Office Administrator

Office AdministratorWe are seeking a reliable, professional, and customer-focused Office Administrator to serve as the first point of contact for our clients and provide essential support to our agent team. This role is critical to the smooth daily operation of the office. The ideal candidate is organized, friendly, and thrives in a fast-paced environment while maintaining a positive and helpful demeanor.Key ResponsibilitiesPhone & Client Service: Answer and screen all incoming calls in a professional and courteous mannerProvide excellent first-line service to clients, answering questions, addressing concerns, and directing inquiries to the appropriate team memberTake accurate messages and ensure timely follow-upAgent Support: Assist agents with administrative tasks, including document preparation, scanning, copying, filing, and mailingHelp coordinate appointments, meetings, and office resourcesMaintain office supplies and ensure common areas remain organized and professionalGeneral Office AdministrationGreet and assist walk-in clients and visitorsManage incoming and outgoing mail and deliveriesPerform data entry and maintain accurate client and office recordsSupport special projects and administrative needs as assignedAbout IntegrityIntegrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.