Order Management Specialist

Order Management Specialist

Sensience is a leading global manufacturer of highly engineered sensing, control, and sealing components. We deliver mission-critical protection and valuable data for a wide range of systems, including appliances, heating, air conditioning, refrigeration units, industrial process equipment, motor vehicles, and aerospace. We have nearly 3,000 employees worldwide across 7 manufacturing facilities dedicated to keeping people and their homes safe.

Sensience brings a track record of over 75 years of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth – working together with our customers as valuable partners, helping to meet their critical objectives. We recently re-established ourselves as an independent company and looking for entrepreneurial minded candidates to help our company grow.

Position Summary

We are seeking an Order Management Specialist to support our Sales/Customer Service department. They will generate and maintain customer information and shipping products.

Position Responsibilities:

• Maintain customer master information
• Enter customer purchase orders; generate shop order picking tickets for material and production
• Maintain and schedule finished goods in stock to be shipped to ensure on-time delivery
• Process return material paperwork and issue credits
• Process customer change orders in the systems and distribute accordingly
• Prepare necessary documents for domestic and international shipments in compliance with U.S. export laws
• Generate shipping waybills using FedEx, UPS, or DHL software/websites
• Generate and distribute customer invoices
• Generate and distribute monthly booking and invoicing reports for outside sales representatives
• Generate daily bookings report and shipping log
• Maintain and update the BBB log daily
• Maintain customer purchase order files (filing/scanning)
• Perform other miscellaneous duties and special assigned as required

Position Requirements:

• Requires a High School diploma or equivalent
• Minimum of two years in an Administrative Support role; preferably in a manufacturing environment
• Basic math skills
• Basic computer skills
• Strong organization skills and attention to detail

Sensience is an Equal Opportunity Employer (EOE): race, ethnicity, religion, sex, gender or gender identity, sexual orientation, age, disability, national origin, or any status protected by applicable law.

This is not a position for which sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future are not eligible for hire.