Assistant General Manager(AGM) Jamba Juice/Auntie Anne's
Jamba
- Supportive and respectful work culture
- Easy scheduling app used making scheduling more flexible
- No late-night shifts because our store closes at 8:00pm
- Responsible for maintaining shift operations excellence Ensures that the store appearance and cleanliness are to Jamba's standards
- Demonstrates exceptional shift leadership behaviors Communicates all shift issues, concerns and needs to the GM
- Responds to directives in an accurate and timely manner Recognizes and rewards outstanding performance of shift team members
- Educate and engage the community and store guests on all of Jamba's products and services Other duties as assigned Guest Service
- Demonstrates an excellent level of guest service Motivates and mentors team members to deliver guest service excellence
- Accountable for the guest engagement experience on the shift Provide guests with product suggestions and information
- Motivates and mentors team members on providing guests with product suggestions and information
- Maintain exceptional guest service metric scores Operations
- Open and/or close the store as required. Perform all safety and security tasks, i.e., alarms, twoperson rule, as required to open and close the store
- Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards to create an excellent guest experience. Provide performance feedback to Team MembersDecember, 2013
- Lead and manage shifts while acting as manager in charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions
- Communicate clearly, concisely and accurately in order to ensure effective shift operations
- Follow all food safety, cash handling and operations procedures and policies Coordinate and participate off site program guest visits and deliveries Human Resources
- Train and on-board new Team Members on both front- and back-of-house procedures
- Provides constructive performance feedback to the store team members
- Participate in the interviewing and hiring process for new team members Business Management
- Ensure proper financial accountability during each shift. Hand off shift to next manager in charge or ensure the store is closed properly for next day's opening manager.
- Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required.
- Must be at least 18 years of age
- Must also be able to work a minimum of 30-40 hours per week through variable shifts (opening, mid-day and closing) from week-to-week
- Minimum 1 year in a supervisory role Ability to stand, bend, reach scoop and regularly lift 30-40 lbs throughout assigned shift
- Comfortable periodically working in temperatures ranging from 40° F to -10° F (walk-in cooler & freezer) High School diploma; some college, a plus Computer literate and web-savvy ServSafe certified, a plus Familiarity with Microsoft Office Suite (Word, Excel & Outlook)
- 8 hour shift
- Weekend availability
- Monday to Friday
- Tips
Vacancy posted 5 days ago
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