Treasury Management Analyst III

Job Title Treasury Management Analyst III Location Overland Park, Topeka Employment Type Full-Time About Capitol Federal At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary We’re hiring a Treasury Management Strategist to support our growing Treasury Management team. This critical position will be an important resource for the Treasury Management team and will manage various other duties related to Commercial and Treasury Management clients. Key Responsibilities Support all Treasury Management clients in a professional manner. Deliver a World Class client experience with every internal and external client interaction. Conduct in‑person and/or Zoom client training for commercial administrator users and/or other associates as requested during our client onboarding process. Act as liaison for all bank lines of business. Partner with bank officers for successful completion of documentation and seamless client onboarding. Ensure all client needs met during onboarding and client understands your support role on an ongoing basis. Provide critical support for all job functions in the Treasury Management department including but not limited to ACH Origination support, Online Banking, Wire Transfer support and Positive Pay processing and support. Research/Resolve ACH and Wire processing issues for clients. Perform process evaluation and make recommendations to improve efficiencies for both internal and external processes. Manage difficult and/or stressful client situations/ interactions. Demonstrate excellent time‑management skills reflecting the ability to manage multiple projects and daily tasks. Prioritize as needed. Understand ACH processing rules for ODFI’s and RDFI’s including return timeframes, notification of change, error resolution and reclamations. Understand regulatory requirements related to ACH and Wire Transfers (including OFAC). Provide Treasury Management Operational Support. Daily use of CRM, Smartsheet and other tracking related tools to provide transparency and up‑to‑date pipeline and sales information. Understand and evaluate the credit risks and operational risks associated with treasury management products for clients and the bank. Participate in annual client reviews. Demonstrate excellent customer service skills and behave in a manner to create a welcoming, engaging, professional environment for clients and your team. Respond to routine client inquiries and requests in a timely manner and always with same‑day follow‑through. Manage email use in a professional manner; email is not to be used as a primary communication tool but preferably a summary or follow‑up tool, with phone preferred. Complete special projects as needed. Perform other duties as assigned or required. Demonstrate compliance with applicable laws and regulations, including Bank Secrecy Act, Anti‑Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures. Actively work with clients to understand each client’s normal account activity as appropriate for this position. Remain current on all laws and bank regulations. Complete all required compliance training on an annual and/or as needed basis. Adhere to bank policies, processes and procedures. Required Qualifications Two to five years of experience in Treasury Management. Understanding of and experience with NACHA Rules and Requirements. Customer service experience. Excellent interpersonal, verbal, and written communication skills. Computer proficiency in Windows‑based system. Ability to maintain a high degree of confidentiality. Impeccable attention to detail and organizational skills. Capable of working with a team. Aptitude for math. Ability to travel to other bank locations for training. Ability to travel to client locations for in‑person training. Core Competencies Customer Focus Communication Skills Integrity and Professionalism Problem Solving Attention to Detail Team Collaboration Unconditional Ethics Why Join Capitol Federal? Capitol Federal offers employees a supportive workplace and opportunities for career growth. Competitive compensation Retirement and savings plans Flexible Spending Accounts Paid time off and holidays Employee Assistance Program Health, Dental, Life and Disability coverage Parental Leave Professional development opportunities Career Advancement Pathways Equal Opportunity Employer Statement CapFed® is an equal opportunity employer. #J-18808-Ljbffr Capitol Federal Savings Bank