Customer Sales Representative

Customer Sales Representative Springfield

Starting Pay: $15.00 per hour + Commission

Start a Career with Regal Car Sales and Credit

No automotive experience required - we provide the training!

Are you a people person who enjoys helping customers, communicating with others, and working as part of a team? Are you looking for more than just another job and want an opportunity to build a career with a company that promotes from within?

Regal Car Sales and Credit may be the place for you.

For more than 30 years, Regal Car Sales and Credit has helped customers find dependable transportation through our Buy Here Pay Here dealerships. With 14 locations across the tri-state area, we have built our business around a simple philosophy: take care of our customers and take care of our people.

What You'll Do

As a Customer Sales Representative, you'll work directly with customers and help guide them from their first inquiry through the purchase of their next vehicle.

Your responsibilities will include:

• Greeting customers and providing a friendly, no-pressure experience
• Communicating with customers by phone, text, email, and in person
• Helping customers through the application and qualification process
• Explaining the requirements and steps to purchase a vehicle from Regal
• Helping customers select a vehicle that fits their needs
• Responding to online leads and customer inquiries
• Scheduling customer appointments
• Following up with prospective customers
• Maintaining your customer database in our company CRM
• Completing customer paperwork accurately and efficiently
• Working with your teammates to provide an excellent customer experience from start to finish

What We're Looking For

Previous automotive sales experience is NOT required.

• Enjoy talking with and helping people
• Have strong communication skills
• Are dependable and organized
• Are comfortable communicating by phone, text, email, and face-to-face
• Can manage leads, appointments, and customer follow-up
• Have a positive, team-oriented attitude
• Are willing to learn and grow with the company
• Have a valid state-issued driver's license and a good driving record
• Are available to work a 40-hour workweek

Why Work at Regal?

We believe in developing our people and providing opportunities to grow within the company. Many of our employees have built long-term careers at Regal by taking on greater responsibilities and advancing into new positions.

Benefits Include:

• Medical insurance
• Health Savings Account (HSA)
• Dental and vision plan options
• 401(k) with company match up to 6% through December 31, 2026; company match up to 4% beginning January 1, 2027
• Company-paid $10,000 life insurance policy
• AFLAC supplemental insurance options
• Employee vehicle purchase plan
• 12 paid days off annually
• Tuition assistance
• Opportunities for advancement within the company