Service Project Manager

Location:Raleigh, North Carolina, United StatesJob ID: R Date Posted: Company Name:HITACHI ENERGY USA INCProfession (Job Category):Project/Program ManagementJob Schedule:Full timeRemote:NoJob Description:TheOpportunityHitachiEnergyisseekingaServiceProjectManagertosupportcustomersanddrivethesuccessfulexecutionofservice-relatedprojectswithintheGridAutomationbusiness.Inthisrole,youwillserveasakeypointofcontactforcustomers,coordinatingwithglobalexecutionteams,fieldpersonnel,suppliers,andinternalstakeholderstoresolvetechnicalandproject-relatedchallenges.Youwilloverseemultipleprojectssimultaneously,ensuringcommitmentsaredeliveredsafely,ontime,andinalignmentwithcontractualrequirements.Thepositionofferstheopportunitytoworkoncomplexpowersystemprojects,manageremoteteamsandspecializedengineeringresources,andcontributetothereliabilityandmodernizationoftheelectricgrid.Successinthisrolerequiresacombinationofprojectmanagementexpertise,customerengagement,issueresolution,riskmanagement,andcollaborationacrossabroadnetworkofinternalandexternalpartners.HowYou'llMakeanImpactServeastheprimarycustomercontactforserviceandproject-relatedneedsthroughoutprojectexecution.Takeownershipofcustomerissuesandcoordinateresolutionwithinternalteams,suppliers,andexternalstakeholders.PartnerwithGlobalExecutionCenterstoaddresssiteandoperationalchallengesefficiently.Managemultipleserviceandprojectactivitiessimultaneouslywhilefollowingestablishedprojectexecutionprocesses.Coordinateandsupportremoteworkcrewsandspecializedengineeringresourcestoensuresuccessfuldelivery.Monitorprojectschedules,costs,cashflow,risks,andkeymilestonestoachieveprojectcommitments.Communicateprojectstatus,progress,risks,andpotentialissuestocustomersandstakeholderswithappropriatedetail.Supportscopemanagement,changemanagement,andcommercialopportunitieswhilemaintainingpositivecustomerrelationships.Responsibletoensurecompliancewithapplicableexternalandinternalregulations,procedures,andguidelines.YourBackgroundCandidatemustalreadyhaveworkauthorizationthatwouldpermitthemtoworkforHitachiEnergyintheUnitedStates.Bachelor'sdegreeinElectricalEngineeringorarelatedfield.Minimumof10yearsofexperienceinProjectManagement,FieldService,ProjectEngineering,orCustomerSupport.Knowledgeofprojectmanagementpractices,includingcriticalpathplanning,riskidentification,andriskmitigation.Experiencemanagingmultipleprojectssimultaneouslywhilemaintainingattentiontodetailandquality.Provenaccomplishmentsincriticalthinkingandissueresolution.Strongcommunication,collaboration,andrelationship-buildingskillsacrossdiversestakeholdergroups.Experiencemanagingprojectcosts,schedules,andcustomerexpectationsinaserviceorprojectenvironment.Self-motivatedapproachwiththeabilitytoproactivelyresolveissuesandguideprojectteamstosuccessfuloutcomes.MoreAboutUsAtHitachiEnergy,you'llhavetheopportunitytoworkontechnologiesthatsupporttheevolutionofmodernpowersystemswhilecollaboratingwithexperiencedprofessionalsandcontinuingtogrowyourcareer.Opportunitiestoworkoninnovativetechnologiesthatshapethefutureofenergy.Acollaborativeenvironmentwithexperiencedprofessionalsacrossthepowerindustry.Accesstolearningplatformsandcareerdevelopmentprograms.Competitivehealthandretirementbenefits.Paidleaveandflexibleworkarrangements.HealthCare:medical(PPO,CDHPwithHSA,HMO),dental,andvisioncoverage.FinancialWellbeing:employer-sponsored401(k)programwithcompanymatchandcontribution,lifeandAD&Dinsurance,anddisabilityinsurance.FamilyCare:legalservices,pet,autoandhomeprograms,identityprotection,specialneedssupport,andadoptionassistance.EmployeeEngagementandDevelopment:EmployeeResourceGroups(whereapplicable)andtuitionreimbursementopportunities.BackgroundScreeningandSecurityChecksAspartofthehiringprocess,HitachiEnergyconductspre-employmentbackgroundchecksthatmayincludeverificationofemploymenthistory,education,criminalrecords,andotherrelevantinformation,inaccordancewithapplicablelaws.Forcertainroles—particularlythoseinvolvingaccesstosensitiveinformation,financialresponsibilities,clientdata,regulatedenvironments,orsecurity-sensitivefunctions—additionalormorecomprehensivebackgroundorsecurityscreeningsmayberequired.Thesemayinclude,butarenotlimitedto,enhancedcriminalhistorychecks,credithistoryreviews(wherelegallypermissible),sanctionsscreening,orotherduediligencemeasuresalignedwiththeresponsibilitiesoftheposition.Thescopeanddepthofanybackgroundorsecurityreviewwillbedeterminedbasedonthenatureoftheroleandbusinessnecessity,andwillalwaysbeconductedincompliancewithapplicablefederal,state,andlocallaws.Candidateswillbenotifiedand,whererequired,askedtoprovideconsentpriortotheinitiationofanysuchchecks.Equal Employment Opportunity(EEO)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesEqual Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities.Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.SummaryLocation: Raleigh, North Carolina, United StatesType: Full time