Housing Coordinator

Housing Coordinator

This position will assist the Residential Life and Housing staff in all areas of the comprehensive on-campus housing operation at the College. The Housing Coordinator is expected to operate from a customer service orientation that incorporates institutional and organizational priorities. This position must possess an understanding of the needs of residential college students and their families.

Serve as primary department contact for housing concerns from students, parents, faculty and staff

Enforce and explain housing policies and procedures to students, parents, faculty, and staff

Maintain accurate student records in Banner for student rooms, meal plans, and damage billing

Organize and electronically file all housing and meal plan contracts

Coordinate returning student housing selection process in conjunction with the Associate Dean of Students

Produce weekly occupancy and meal participant reports

Coordinate assignments related to approved disability/medical accommodations in conjunction with the Director of Disability Services

Serve as a liaison between Residential Life and various campus partners

Maintain electronic spreadsheet(s) for the vacancy report, combination changes, and housing waitlists

Maintain updated floor plans for all residence halls

Develop flyers for departmental processes such as closing, housing selection, and summer housing

Coordinate early arrival and late stay break housing requests

Coordinate housing assignment process for new first-year, re-admitted, and transfer students

Submit weekly room and board reports

Bachelor's degree in education or business or related field required

Excellent customer service skills via email, phone, in person

Strong interpersonal relationship skills

Ability to utilize Office 365 products, Banner, Leadsquare, and NDElock system

Strong organizational skills; ability to focus on more than one task at a time

1-3 years' experience in residential life or related industry preferred

New England College prohibits discrimination on the basis of race, color, creed or religion, national origin, sex, sexual orientation, age, marital status, pregnancy, veteran's status or disability in regard to treatment, access to or employment in its programs and activities, in accordance with federal and state laws and regulations. In compliance with the Americans with Disabilities Act (ADA), individuals with disabilities needing accommodation should contact the ADACompliance Officer.

Resume/CV

Cover Letter