Patient Care Associate II - Faculty Practice Plan

Position Summary Prepares and maintains exam rooms, prepares charts, obtains records/information; assists with patient flow and ensures effective delivery of patient care and service for the clinical office. Scheduled Hours 40 Responsibilities Interacts directly with patients in clinic setting and completes routine tasks that may include obtaining vital signs, phlebotomy, completion of tests and verification of medications. Directs the patient's flow assisting with various procedures/treatments and completes various documentation including requisitions. Routes phone messages, patient questions to the appropriate personnel. Assists with care coordination performing tasks such as calling patients with test results, scheduling, assisting with return calls and admissions; monitors new and returning patient contacts. Completes various paperwork. Answers basic questions regarding treatments, diagnosis and/or procedures. Monitors supply inventory, ensures adequate supplies on hand, equipment or garments are available and that all meets required compliance standards. Cleans and stocks exam rooms and sterilizes equipment. Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards and Washington University policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Working Conditions Normal office environment. Exposure to blood-borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, stooping. Repetitive wrist, hand or finger movement. Occasional lifting (25 lbs or less). Office equipment. Clinical/diagnostic equipment. Education and Qualifications High school diploma or equivalent high school certification or combination of education and/or experience. Certifications / Professional Licenses Advanced Cardiovascular Life Support (ACLS) - American Heart Association Basic Life Support - American Heart Association Basic Life Support - American Red Cross Work Experience Patient Care Support (1 Year) Skills Not Applicable Driver's License A driver's license is not required for this position. Preferred Qualifications Some healthcare training or coursework. Vocational Diploma - specific trade or career - Medical Assistant Additional Preferred Skills Anatomy Effective Written Communication Electronic Medical Records (EMR) Healthcare Service Interpersonal Communication Medical Terminology Oral Communications Patient Interactions Patient Support Physician Communications Physiology Grade C05-H Salary Range $16.92 - $24.59 / Hourly Benefits Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr