Lead Retail Supervisor, Comerica Park

The opportunity

Delaware North Sportservice is hiring a full-time Lead Retail Supervisor to join our team at Comerica Park in Detroit, Michigan. As a Lead Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

Pay

$20.00 - $24.00 / hour

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Support concert and special event operations while serving as rotating manager on duty based on scheduling needs
• Assist with staffing, task delegation, issue resolution, and daily operational problem-solving during events
• Provide hands‑on support on the sales floor, at registers, and in back‑of‑house operations
• Serve as working lead and point of contact for part‑time team members while supporting training and development
• Assist with inventory counts, cycle counts, reconciliation, and preparation of merchandise for events and e‑commerce fulfillment
• Maintain inventory accuracy, enforce inventory control standards, partner with warehouse leadership on issue resolution, and help keep the warehouse organized

More about you

• Previous cash handling experience and basic math skills required
• Previous experience working with a point of sale system required
• High school diploma or GED required
• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirements

• Ability to lift 35 pounds
• Constant standing, lifting, climbing stairs, and repetitive motions
• Bending, reaching, and climbing on ladders

Shift details

Evenings
Weekends
Events
Days

Who we are

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$20.00 - $24.00 / hour