Maintenance Technician III - The Encore SouthPark

Overview

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team.

Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities.

Responsibilities

Maintenance Technician III -  The Encore SouthPark Luxury Apartment Homes (a premier class A 280-unit mid-rise community located in the SouthPark neighborhood) – Charlotte, NC  

We are proud to have been voted by our employees as a 2024 - 2026 USA Best Workplace in USA TODAY , as a 2023 – 2025 top company to work for by  Charlotte Magazine (receiving #6 in 2025), and as a 2024 and 2025 Top 15 workplace in the  Real Estate Industry !  

As a key member of our property maintenance team, you will be responsible for:

• Maintaining and preserving a multi-million dollar luxury community ensuring a quality living experience for our residents
• Utilizing your advanced troubleshooting and technical skills to identify and resolve technical issues with HVAC, plumbing, electrical, sewer/water, swimming pool and security systems
• Developing a strong rapport with residents and assisting them with resolving various general maintenance issues (appliances, flooring, cabinets, locks, drywall, etc.) in a timely manner
• Assisting the Service Supervisor with preparing makeready schedules and walking and punching all makeready units to ensure they are in top condition and ready to lease to prospective residents
• Placing orders with approved vendors for all necessary supplies and equipment
• Helping the service team maintain a strong curb appeal at the property

Qualifications

• 2+ years of related multifamily/hotel maintenance experience
• Strong knowledge and experience with HVAC systems, electrical, plumbing, appliance repair and general carpentry
• HVAC/EPA certification and Fair Housing training is required
• CPO and CAMT (Apartment Maintenance) certifications are also required (can be obtained after hire)
• Experience with MS Office Suite (Word and Outlook)
• Full training on how to use makeready schedule, Payables Nexus for ordering supplies and Yardi for all service requests (training may be obtained after hire)
• Strong customer service skills
• At times, will be required to be on call

What Simpson Can Offer You:

As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position.

Simpson is proud to offer you:

• Substantial discount on rent (certain restrictions apply) – 20% standard discount, 35% for on-call team members, 40% for on-call team members after 3 years of service
• Shoe stipend – twice per year we will reimburse max of $125
• Uniforms provided – new uniforms ordered twice per year
• On-call bonus (if applicable) – for every week of scheduled on-call duty, you will receive a $100 bonus
• Quarterly service bonus – earn up to 6% of your salary based on performance, paid quarterly
• Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year
• Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days
• Health, dental, and vision insurance
• Flexible spending accounts
• Life and AD&D insurance
• Disability insurance
• 401(k) plan with company match –100% employer match of contributions up to $3,500 per year

Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other’s differences. Their commitment to service continues to strengthen the Simpson name.

If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!

Pay Range: $24.00 - $26.00 per hour

This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applications are accepted on an ongoing basis.

Simpson Housing is an Equal Opportunity Employer

Job type: Full-time

Schedule: Monday to Friday, Day shift, On call, Overtime

Keyword Search:

Real Estate, Multifamily, Apartments, Building Maintenance, Technician, HVAC, Makeready, Facilities, Building Engineer

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