Assistant Branch Manager

Assistant Branch Manager Location: US-UT-Draper Compensation: USD $23.08–$33.13 per hour. Job Summary The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations, driving sales performance, and delivering exceptional customer service. This role assists with staff leadership, operational compliance, and achievement of branch goals while helping to create a welcoming, efficient banking environment. The Assistant Branch Manager acts as a key point of support for branch staff and clients and serves as a leader in the absence of the Branch Manager. A successful Assistant Branch Manager must: Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders. Make out-of-office calls to businesses, community organizations, and referral sources as assigned by Leadership. Introduce and demonstrate digital and self-service options to clients. Develop strategies to help expand small business and consumer client base. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. Support branch leadership in meeting branch production goals. Ensure high level of customer satisfaction through the delivery of excellent service. Acquire and apply skills in preparation for advancement to a branch manager position. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent; five years minimum experience in a financial institution; strong math skills, 10-key and keyboarding, standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. In addition, well developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Must have valid driver's license, satisfactory transportation, and adequate insurance coverage. Experience: Prior banking experience, including previous work in sales or client relations. Preference is given to candidates who have three (3) or more years' experience as a Personal Banker or branch supervisory role. Benefits Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs 401(k) plan Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre‑tax health and dependent‑care spending plans EEO Statement We are committed to Equal Employment Opportunity and Aff... (full EEO statement truncated for brevity) #J-18808-Ljbffr WaFd Bank