Sales Operations & Enablement Lead

Job Description What you get to do in this role: LeadforTraining andEnablementofnew Sales Operations Specialists within the org. Creation, Modificationand ReviewofProcess/TrainingDocumentation for theorg. Collaborate with team on improvementandrevisionof new hire training program. Be the Subject Matter Expert of Process and Procedures for Sales Operations. Become a CPQ/CLM Expert. Active participation in CPQ/CLM release cycles including: Requirement Identification User Acceptance Testing SOPs process documentation Work with multiple business stakeholders (legal,deals desk,finance, marketing) to roadmap and develop operational best practices. Lead & assist with Enablement Projects as requested. Act as the first line support for salesoperationsteam in areas of training, onboarding andsystems support. Qualifications To be successful in this role you have: 3-5years of proven experience of Sales Operations in a software sales organization. Organized, with excellent attention to detail and the ability to work in a fast-paced environment. Proficient in PPT, Word, and Excel. Experience withCRM, CPQ & CLMsystems. Previous experience in Training & Enablement. Strong listening, analytic and organizational skills. Team Player with positive attitudeready to work in a fast-paced environment. Excellent analytical and problem-solving skills with ability to drive conflict resolution. Ability to work in an aggressive, fast paced environment managing multiple priorities. Additional Information We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr Servicenow