Front Desk Receptionist

Job Description

Job Description

Medical Front Desk Receptionist

Join Our Team!

We’re looking for a friendly, dependable, and motivated Medical Front Desk Receptionist to join our busy primary care and substance abuse clinic. If you enjoy helping people, staying busy, and being part of a close-knit healthcare team, we’d love to meet you!

Schedule:
Monday–Thursday: 7:45 AM–5:00 PM
Friday: 7:45 AM–12:00 PM
No weekends!

What You'll Do

• Greet and check in patients with a welcoming attitude

• Answer phones and schedule appointments

• Verify insurance and patient information

• Collect payments and update patient accounts

• Assist with medical records, paperwork, and general front-office duties

• Communicate with providers, clinical staff, and patients

• Help keep the front office organized and running smoothly

What We're Looking For

We need someone who is friendly, dependable, organized, and comfortable working in a fast-paced environment. Great communication skills and a positive attitude are a must!

Previous medical office experience is a plus, but NOT required. We are happy to train the right person who is eager to learn and become part of our team.

Benefits & Perks

• All Federal Holidays off with pay
  
  
• PTO available after one year
  
  
• No weekends
  
  
• Consistent daytime schedule

• On-the-job training

• Pay based on experience 
• About the Role:
  Sanatio Health Inc is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our healthcare team in Oxford, AL. This is a fantastic opportunity to play a vital role in delivering a positive patient experience from the moment they walk through the door. If you thrive in a fast-paced environment and love helping people, we want to hear from you!
  Responsibilities:
  • Greet and check in patients and visitors in a professional and welcoming manner
  • Answer and direct incoming phone calls, emails, and inquiries efficiently
  • Schedule, confirm, and manage patient appointments using practice management software
  • Verify patient insurance information and collect co-pays at time of service
  • Maintain accurate patient records and update demographic information as needed
  • Coordinate communication between patients and clinical staff
  • Manage front desk administrative tasks including filing, faxing, and data entry

• Requirements:
  • High school diploma or equivalent required
  • Prior experience in a medical front desk, receptionist, or administrative role preferred
  • Familiarity with medical terminology, EMR/EHR systems, and insurance verification a plus
  • Strong communication and interpersonal skills with a patient-first attitude
  • Proficient in Microsoft Office and general computer skills
  • Highly organized with the ability to multitask in a busy healthcare environment
  • Professional, dependable, and a team player

About Us:
Sanatio Health Inc is a dedicated healthcare provider serving the Oxford, AL community with a commitment to compassionate, high-quality patient care. Our patients trust us because we put their health and comfort first in everything we do. We foster a supportive and collaborative work environment where every team member is valued and empowered to make a difference.

If you're looking for a place where you can learn, grow, help people, and be part of a busy team that makes a difference every day, we'd love to hear from you!